The concept of BPO (Back office Process Operations) evolved as the markets became more price sensitive, competitive, and more customer oriented for better and longer customer satisfaction and customer base retention. By adapting to outsourcing business operations the organization can get the price advantage, quality of product delivered to the customer thus greater customer satisfaction and more customer centric enchantments which can bestowed upon the customers. AMSOL
have understood the importance of business operations of our clients.
AMSOL ’s process skills, varied domain knowledge and world-class technology support enhances itself and helps to provide customized business process outsourcing service to clients. AMSOL’s customer centric methodology is built on the vast experiences of dealing numerous assignments across the world.
AMSOL strive to be instrumental in clients’ business improvement. On time delivery, cost effectiveness and quality of services are the pillars on which AMSOL
stands and provides customer centric services.
AMSOL ’s services
Back office Processes – The entire business operation or certain divisions of operations is outsourced, mostly departments like Administration, HR Services, Marketing, Accounts & Finance, Data processing, Back Office Operations, Web Related Services and Customer Services can be outsourced.
Even though the operation is setup miles away, the client has full accessibility to monitor their work. Reporting, prioritization, allocation of work can be done in real time thus enable to clients’ to co-ordinate without any problem.
AMSOL gives the flexibility of working as per client’s required timings and days making client’s operation successful 24x7x365 days a year. Communication is shared online using various means like the chat, email, voice and video conferencing.
AMSOL also provides operation specific outsourcing such as:
- Accounts & Finance
- HR Services
- Recruitment, Payroll, employer services, Surveys etc.
- Data processing
- Claims processing, Third party verification, Content Management
- Customer Services
- Voice and Non-voice based customer support.
- Back Office Services
- Full fledged back office support for all core and non core business functions.
- Web Related Services
- Content Writing, Web Page Designing, SEO and Link Exchange.