Business Phone Service - Case Studies

By: Voicemailtel  09-12-2011
Keywords: cell phone

CorpAmerica - a Small Business with few employees


Solution key components
  • We provided a Toll Free 1-800 number and a local number
  • The auto attendant has an extension forwarded to a live receptionist
  • The virtual extensions were setup to rings to the employees cell phone or home land line at the same time

Usage

When the customers will cal the main number they will hear: "Thank you for calling CorpAmerica. If you know your party's extension, please dial it now. For company information, or to learn more about our services, dial 1. For sales, dial 2. For customer support, dial 3. For Marketing, dial 4. For a dial-by-name directory, dial 8. Dial 0, or hold, to speak to a customer representative."




Help Financial - a Mortgage Center with on field employees


Solution key components
  • We provided a Toll Free 1-800 number and a local number
  • The voice messages will be available for saving on PC for a better administration
  • The Call Forward will allow employees to be mobile
  • Each Extension will be capable to work as a unique commercial broadcasting channel

Usage

What callers hear: "Thank you for calling the Mortgage Center! For John, dial 1. For Bill, dial 2. For Jack, dial 3. For Tom, dial 3. For Sam, dial 3. Otherwise, please stay on the line for the operator"




The e-Bet Factory - an example of an Online Betting Company


Solution key components
  • We provided a Toll Free 1-800 personalized number and the transfer of a local number
  • A professional IVR - Live Recorded
  • Each Extension will be capable to work as a self standing sales department

Usage

What callers hear: "Thank you for calling The Online Betting Company, the place to place your bet. To learn more about our betting possibilities dial 1. For Silver Plan, dial 2. For our top selling Gold Plan, dial 3. To place a bet, you may visit our website at the e-Bet Factory.com or dial 0 to speak with a sales representative."

Keywords: cell phone

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