Urban Nature Store in Canada

By: Urban Nature Store  09-12-2011
Keywords: shipping

Free Shipping Offer

For a limited time, we are offering free shipping on orders over $125. This applies only to orders shipping to Canadian addresses. Most orders will ship by Canada Post Expedited Parcel service, though we reserve the right to select a suitable alternative if appropriate.

Shipping Rates & Methods

All products are shipped from Toronto, Ontario by Canada Post. Orders are usually shipped the next business day. You will never pay customs or duties within Canada.

Orders can also be picked up from any of our store locations.

We want to make sure you get the best price in the marketplace. We will match prices both online and in our stores.


If you find a lower landed price (the price of the product plus shipping) from a Canadian online retailer (not including online auction sites), we'll match the price. Please call 1-877-313-2473 to inquire. The competitor's item must be in stock and available to ship.

In Our Stores

If you find a lower advertised price for identical merchandise from a Canadian retailer, bring the ad in to the store and we will match the price. We do not price match typographical errors.

Online vs. In-Store Pricing

Although most prices on our website reflect prices in our stores, there may be instances where the pricing and promotions differ. If you see a lower price on our website, print it out and bring it to the store and we will be happy to honour the online price in store.

Items may be returned within 30 days for a refund. Products must be in original condition, with all original packaging. If the product or packaging is damaged or missing, a restocking fee may apply or the return may not be accepted. Shipping fees are non-refundable. If the original order qualified for free shipping and the product is returned, the actual cost of the original outbound shipping may be deducted from any refund. If a return shipping fee is payable on orders that are unclaimed or refused at point of delivery, we reserve the right to deduct this amount from the total to be refunded.

The information in this article was current at 06 Dec 2011

Keywords: shipping

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