It can take years to build an organization’s corporate reputation, and only minutes to tear it down. The effective management of difficult and unexpected situations can determine whether an organization thrives or just survives. But, when crises are effectively and strategically managed, the brand can emerge not just unscathed, but in some cases, even enhanced. This requires an enlightened, progressive and transparent approach where communications with stakeholders, regulators, employees, governments, the media, and others, is open and frequent.
Since 1995, Thornley Fallis has been counseling clients confronting difficult, sometimes disastrous situations. We have designed, developed, and delivered comprehensive crisis training programs that simulate realistic and evolving scenarios. We have worked with our clients in the preparation of crisis communications plans to guide their response to challenging situations. And we have been there with our clients in the heat of the moment, when they need us most.
Thornley Fallis offers a full range of issues and crisis management services to protect and promote the public interest and the reputations of our clients, and their services and products.