Sysomos is redefining social media analytics with a powerful product suite that provides customers with the tools to
measure, monitor, understand and engage with the social media landscape. Sysomos provides instant access to all
social media conversations from blogs, social networks and micro-blogging services to forums, video sites and
Business Intelligence for Social Media
MAP is Sysomos' flagship product, offering customers the ability to analyze and
understand social media conversations.
MAP delivers insight and intelligence about the
major conversations, why they're happening and who's driving them. You can make
unlimited queries on any topic to get real-time results, collaborate, and generate detailed
reports for clients.
Monitoring and Measurement
Heartbeat is a cost-effective, real-time monitoring and measurement tool. Heartbeat
provides constantly updated snapshots of social media conversations delivered using a
variety of user-friendly and intuitive graphics.
Heartbeat organizes conversations, manages workflow, facilitates collaboration, and provides ways to engage with key influencers.
4 Key Steps of Sysomos' Methodology