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Process design and improvement has become a fundamental need in today’s organizations due to changing factors within organizations including new product launches, changes in policy, change in legal procedures and/or a new business demand. Increased competition has also encouraged several organizations to re-visit their current processes and re-engineer them or design net new processes to ensure costs are minimized, productivity is maximized while customer satisfaction continues to remain positive. Our methodology can help your organization in improving processes by making them more robust and efficient.
Our process includes tested techniques that have worked for organizations and helped create value for their customers. Our approach has been used in several organizations and applied effectively to yield excellent results. This methodology has served to reduce time, reduce costs, increase employee moral, add more profit to the bottom line and most importantly help deliver exceptional customer service.
Strategy development ranges from a multitude of areas that can help a business grow and expand to a new level. The different facets range from Organizational Strategy where alignment of people and process can help your organization structure itself to be self sustaining while your focus can be on longer term strategy. Systems development is another key area for strategy. In order to ensure that your company is making use of the right technology and one step ahead of the competition, a systems strategy is needed. Systems strategy can include web site strategies, CRM integration systems, B2B systems and Forecasting tools to name a few. The people-process-systems diagram below depicts the notion that a balance needs to be maintained between these three key areas for an organization to maximize its resources for the investment put in. Financial management is another key strategic measure. It helps to measure your current growth trend, projected growth based on changes made in the organization and expected growth if key products/services are included in your organizations assortment.
Our focus is to maximize the capabilities of each strategic initiative and find the appropriate strategy for your organization. We help to identify bottlenecks and quick wins for your organization by understanding your market, competition and customers. If your organization needs process engineering and strategy, then contact us now and find out how Sehgal Management Consulting can help you minimize your touch points, improve process flow, improve productivity, save time and money and improve customer service.