Support You Can Count On
PofP provides 24/7 bilingual technical support to ensure you stay connected. We constantly
monitor all on-site equipment so we can quickly solve issues, sometimes even before the end
user knows there’s a problem. Our team of technicians and engineers can investigate
most issues remotely, and are available for on-site service as required.
Proactive network management is also a priority; we make sure all on-site equipment is up
to date with the latest stable firmware releases.
Reliable technical support and high-touch customer service mean great results. Based on
surveys conducted post-transition to PofP, many of our clients consistently report an
increase in user satisfaction.