Services :: Point of Presence Technologies

By: Point Of Presence  09-12-2011
Keywords: Technical Support

Support You Can Count On

PofP provides 24/7 bilingual technical support to ensure you stay connected. We constantly monitor all on-site equipment so we can quickly solve issues, sometimes even before the end user knows there’s a problem. Our team of technicians and engineers can investigate most issues remotely, and are available for on-site service as required.

Proactive network management is also a priority; we make sure all on-site equipment is up to date with the latest stable firmware releases.

Reliable technical support and high-touch customer service mean great results. Based on surveys conducted post-transition to PofP, many of our clients consistently report an increase in user satisfaction.

Keywords: Technical Support

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