Platypus Billing System » Platypus Professional Service

By: Platypus Billing System  09-12-2011
Keywords: Billing System

Let the Platypus Professional Service take the stress out of implementing a new billing system. Our team of professionals has been helping customers just like you get the most out of Platypus for more than 10 years!

The Platypus Professional Service team is like having a Platypus Expert on staff!

New Customers

New customers can save time and money on implementation by enlisting the services one of our team members to assist in initial installation and configuration, data migration and training.

Existing Customers

Existing customers can take advantage of our custom reporting services or application plug-in development to extend or change the functionality of Platypus. If your business is growing, let us help by migrating data from other billing systems.

Keywords: Billing System

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Other products and services from Platypus Billing System

09-12-2011

Platypus Billing System » Products » Platypus » Integration

Platypusd allows the Platypus client to securely communicate with remote Unix and Windows systems in order to provision accounts and is used in conjunction with command line interfaces and/or scripts. Scripts for many popular systems have already been written by the Platypus team, including Control Panels, Mail Servers, FTP Servers, Radius Servers and more.


09-12-2011

Platypus Billing System » Products » Platypus

Customer Self-care Web Interface: Easily setup a complete, customizable customer management gateway with Platypus that gives customers the ability to manage their own accounts including the ability to add services or change tiers, view invoices and trouble tickets or update contact information and billing information.


09-12-2011

Platypus Billing System » Products » Helpdesk

End-users can track support tickets through the Platypus customer self-care web interface giving them an easy way to track issues without generating further support calls. By utilizing an integrated help desk system, you'll improve your company's customer care performance and lower costs by consolidating all customer data in one place.


09-12-2011

Platypus Billing System » Products » Statement Printing

The average price for a standard customer statement is 72 cents for mailing within the continental United States and that includes printing, folding, stuffing, envelope, return envelope, perforated tear-offs and even the stamp. Use Platypus Printing Service, an optional service for users of the Platypus Billing System, and have us print, fold, and mail all of your company's mailings.


09-12-2011

Platypus Billing System » Products

Think of Platypus as the central nervous system of your business that creates a single point of entry for data and stores almost everything that you or anyone in your company would need to know about a customer from billing to services to trouble tickets. Platypus handles all your billing and collection duties, organizes your customer base, allows web-based customer self-management and more. Wombat Helpdesk is now included in Platypus.