Need a better credit recovery solution to maximize your ROI?
Do you want to send customer-friendly reminded regarding past due accounts without risking the relationship?
Looking for a cost effective way to engage in early collections?
Need a solution to make your collections team more effective?
NuVoxx offers an automated notification service designed exclusively for the credit and collections industry that contacts thousands or tens of thousands of your past-due customers each hour. Using our cloud-based outbound Interactive Voice Response (IVR) service your company will reduce operational costs by as much as eighty-five per cent through automating the outbound collection calling process.
Our hosted service is interactive and allows your customers the option to immediately connect (hotkey transfer) to your collections officers. This live transfer option has proven to dramatically increase your success of retaining customers and collecting on overdue accounts.
Some of the benefits of using the collections reminder service:
- Contact hundreds -even thousands- of past-due customers each hour
- Save 85 % over live agent outbound calling
- Free up valuable collections officers from making outbound calls
- Automatically connect customers who are ready to pay to your collections officers
- Increase success of collecting on overdue accounts
- Leverage the ‘soft’ approach of the automated messaging
- Leave pre-recorded reminders of upcoming or past due payment
- Pay per use cost model based on number of minutes or calls made
Automated Collections Notifications
NuVoxx Automated Collections and Past Due Telephone notifications can be integrated with a variety of data sources to securely pull the information in real time or on a scheduled basis (daily, weekly, etc.). Once deployed the system requires no maintenance or management and since it is fully hosted, we support all the hardware and software.