The flexible, SOA architecture of the Mercatus API meets immediate requirements and allows continuous innovation designed to build and strengthen relationships with customers. A single interface reduces the ongoing costs of building and maintaining new interfaces and data communication lines.
The Mercatus API helps you present a consistent face to your customers, across all channels and in every conversation. It means you can manage the customer experience seamlessly across existing and emerging communications channels.
Centralized cross-channel customer insight
Faster, easier feedback of customer behavior allows you make better, more profitable decisions. Cross-channel customer interactions can be centrally monitored and measured, providing insight into customer behavior that can be used to deliver targeted, relevant content.
The Mercatus API is available to customers via standard RESTful web services. Developers can access these services for the web, mobile, and any other devices connected to the Internet. The platform offers services such as but is not limited to:
- User authentication
- User profile services
- Store location
- Digital flyer/special information
- Recipes and personalized recipe box service
- Shopping list
- Product look-up via PLU or GTIN codes (retailer dependent)
These services can be customized based on the retailer needs.