CONCIERGE :: Shopping Cart :: Vibrant Touch-Screen :: smart shopping experience

By: Mercatus  09-12-2011
Keywords: Shopping Experience, concierge

Picture a shopping cart equipped with a vibrant touch-screen computer right on the handle. As part of an in-store wireless network, its primary goal is to make shopping easier for the consumer.

Concierge® is just that. Not only will it welcome consumers to a revolutionary shopping experience, it also guides them through that experience from start to finish. Smartphones and information kiosks can easily be out of reach, but Concierge stays with them as they shop, displaying lists, recipes and other information and saving them time along the way.

An in-store wireless network ensures that Concierge always knows where they are in the store. Concierge is working to enhance the shopping experience and build deeper relationships between consumer and retailer.

With Concierge, consumers can sign into personal shopping accounts on their home computers to manage lists, learn about specials, and plan shopping excursions. Then in the store, with Concierge, they continue their journey through a faster, easier, more enjoyable shopping experience.

For the consumer, Concierge starts the second a cart moves. Shoppers identify themselves with a code or by scanning a card. Concierge displays their lists from home and starts helping them shop.

While those consumers plan and shop, the retailer and advertisers gather shopping intelligence that lets them deliver targeted ads and promotions that mean more effective inventory management, higher sales, and increased profits.

The results? A smart shopping experience that is efficient and enjoyable for consumers and builds lasting, profitable relationships with retailers.

Keywords: concierge, Shopping Experience

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Mercatus :: Benefits for Consumers

From planning to shopping to checkout, Mercatus mobile saves you time and makes shopping faster and easier. You get on-the-spot suggestions for related products or alternatives to unavailable products. You will capitalize like never before on sales and special offers. You see sales promotions when and where they benefit you. You find products quickly, without searching the aisles. So you make faster, smarter buying decisions.


Mercatus :: Benefits for Retailers

You bridge the gap between inventory and point-of-sale systems to make better business decisions based on what's happening in the aisles. Delivering a superior shopping experience builds your business, drives higher profits, and limits customer churn. Being able to provide information to your consumers anywhere, anytime lets you get your message out quickly. Alert buyers to complementary products and alternatives to out-of-stock items.


Mercatus :: Solutions :: API

Cross-channel customer interactions can be centrally monitored and measured, providing insight into customer behavior that can be used to deliver targeted, relevant content. SOA architecture of the Mercatus API meets immediate requirements and allows continuous innovation designed to build and strengthen relationships with customers.


Mercatus :: Benefits for Advertising

Being able to communicate with customers via their mobiles means you can deliver the right message at the right time to the right customers—whether they are at home planning their shopping, on the go, or in the store. Shopping intelligence gathered from consumer lists, buying behaviors, and other sources gives you a better understanding of who your customers are. Increase profits by better understanding shoppers and making their lives easier.


Smart Shopping Solutions :: Profitable Shopping Experience :: Mobile Shopping Technology

With Mercatus mobile retail solutions, consumers use smartphones and similar mobile devices to manage lists, locate products and product alternatives, access digital coupons, and a whole lot more. Why not use those devices to create a better retail shopping experience—one that makes consumers' lives easier, builds loyal relationships with customers, and increases your profits.