Industry Specific Solutions :: Mobile Customer Relationship Management

By: M-trilogix  09-12-2011
Keywords: Warehouse Management

m-trilogix Mobile CRM Lease arrangement

(Mobile Customer Relationship Management)

Industries Supported:

  • Warehouse Management
  • Logistics
  • Transportation

End Users:

  • Management
  • Field Forces (Sales, Delivery)
  • Warehouse Personnel

Solution:

Out of the box embedded m-CRM technology running on a PDA device which will provide 3 basic modules:

  1. Field Force Management software running on the PDA device which conforms to your business domain.
  2. Warehouse management and bar code scanning of product, with receiving, picking, packing, inventory modules.
  3. Portal browser based application which provides reporting and data views for management and administrators.

With:
  • Synchronization between the PDA's and our Application Server in either batch (via internet) or Real Time (via Radio Frequency).
  • Application integrates with Microsoft Office and Outlook applications.

Client Benefits:

Hardware devices containing the m-CRM application will allow businesses to make a faster return on their investment by standardizing field data capture, reporting, increase efficiency and improve information quality for decision makers.

Key benefits include:

  • Real Time or Batch time data availability
  • Bar Code scanning and labeling
  • Up to date pricing, product and inventory information
  • Standardized data capture, client support and sales processes
  • Accounting information if necessary can be integrated into the application
  • Ability to up-sell and cross-sell existing client base

Note:

Data migration and integration from current client management systems to the m-CRM product is not included in the leasing price.

Improve your business and ROI through the productive use of technology.

For m-trilogix product information please see:

Keywords: Warehouse Management

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