iHorse Technologies

By: Ihorse Technologies  09-12-2011

Application Reengineering

Application re-engineering ensures up to date process and can provide booster dose to remain in competition with others. In this cut throat competition, application re-engineering or up gradation is a must to keep up with changes and be up to date. CMS has changed complete scenario nowadays.

We follow a structural and a phased process, covering the entire life cycle of the application where the performance of the application is consistently monitored for any gaps. Our Re-engineering Services follow strong planning and execution of each phase, reduces the risk factor to the minimum, apart from rapidly and effectively working on the architecture your application. Our extensive consulting and dexterous analytical skills ensure a perfect re-engineered solution for you. We offering lower version to newer version migration besides, migration from one platform to another like Asp.net to php ,php to java, java to Asp.net , or Mysql to Oracle, Access to Sql server.

Web-based Application Development

IHORSE TECHNOLOGIES offers a full range of web site application development services, from requirements gathering and definition, through the delivery and deployment of web solutions. Our Web Application development professionals bring years of experience in developing commercial Web Application to meet both the business and technical requirements of a project. We also integrate web analytics tools into your website, so that you can monitor traffic and take steps to enhance traffic and improve business results through increased conversions.

Mobile Application Development

Mobile applications have revolutionized the capabilities of the mobile phone making it an integral part of our personal and professional lives. This rapid technological boom has given rise to a growing demand for newer and better mobile applications. iHorse, a pioneer company in mobile application development, offers quality offshore and onsite Mobile Application Development services that ensure maximum return on investment (ROI). Our skilled and experienced team offer total solutions right from initial concept design to development and launching of the applications on handsets in all major markets.

iHorse Expertise

  • iPhone Mobile Application Development
  • Android Mobile Application Development
  • BlackBerry Mobile Application Development
  • Windows Mobile Application Development
  • Symbian Mobile Application Development
  • J2ME Mobile Application Development
  • Palm OS Mobile Application Development

Portal Development

Web Portal Development is a multi-dimensional activity that involves proficiency at many levels whether it is architecture design, GUI design, DB planning, coding or middle tier integration. A portal well executed, creates a brand for its owner and becomes a known gateway for the users across world wide. IHORSETECHNOLOGIES design and develop web portals for its global clients in various business verticals. Our portal services include portal development for several industries for B2B (Business to Business) portals, B2C (Business to Consumer) portals, ecommerce portal development and Portal Maintenance. IHORSETECHNOLOGIES offers end to end solutions with its vast experience to build interactive and efficient portals for its clients. We provide portal development solutions according to client requirements.


IHORSE TECHNOLOGIES helps in bringing out robust, reliable, secure, and user-friendly software products by testing the software through Life cycle testing for both functional and non-functional requirements. We follow processes to build an offshore testing plan for our clients and execute them successfully. We follow rigorous testing procedures & standards, and work in a structured environment. Our Team Not only helps you to assess your current testing practices/processes, improve the quality of the software developed, identify testing strategies, develop test plans and test cases, manage and execute tests, and measure test results.


Skill sets iHorse Technologies Software Development team
Operating Systems Windows, Unix, Solaris, Linux, SCOUnix, NovellNetware
Application Servers Oracle 9iAS, Weblogic, Websphere, HP-AS, JBoss, Orbix, E2A ASP, Orion, JRun, JOnAS, ATG Dynamo, Sun ONE, Pramati, SilverStream, Novell extend
Framework Cake PHP, Jakarta Struts & Velocity Junit, JWrap, Spring, BC4J,
Data Stores RDBMS, Object DBMS, ERP, CRM.
Object Modeling Languages UML
IDEs Net Beans, SunOne, Eclipse, VisualAge for Java, Borland, JBuilder, Oracle JDeveloper, Forte for Java, WSAD, IntelliJ
Programming Languages C++, Java, XML, PHP, WML, VB.Net, ASP.Net, C#
Middleware O/R Mapping tools,EDI, WebMethods, XML, .Net, Tuxedo, MTS, MQ Series
Database Oracle, Sybase, MySQL, DB2, Informix, MS SQL Server, MS Access, SAP db
Development Approaches Forward Engineering, Reverse Engineering
Scripting Languages PERL, PHP, Python, Java script
Web design tools Dreamweaver, FreeHand, Microsoft suite, Net Objects Fusion, Macromedia
Development Methodologies OOAD, Xtreme Programming
Technology Platforms J2EE, JDO, CORBA, WebServices, .Net Pervasive Services JINI, SOAP, .Net
Web Servers Apache, SunOne, Microsoft IIS, Netscape Enterprise, Lotus Domino
Quality Tools WinRunner, QTB, Rational QuickTest, Rational Robot, Mercury Interactive Tools, Wcat, NQL, LoadRunner
Multimedia Audio/Video Real Media, Microsoft, Adobe Photoshop, Flash, Dreamweaver, Macromedia Authorware/Director, Shockwave, Streaming

Packaging Design

At IHORSE TECHNOLOGIES, Packaging Design Consultants – we have a team of professional graphic designers well equipped in talent, expertise, experience and infrastructure to provide you with best of design that gives you an edge over the competition. A professionally designed and graphically attractive Product Package not only attracts customer´s attention, also helps to boost the sale of product. Our dedicated designers will provide Custom Graphics with an appealing look. Since the designs are created in various file formats they can be easily used for printing and allied in a different ways. Our main aim is to meet the needs of our customers and ensure that they are completely satisfied with the finalized designs.We have taken up many projects ranging from Packaging Design, IT And Software Packaging.

Web Design

IHORSE TECHNOLOGIES knows the value of a good web site design, cool graphics that follows the trends. We pay a lot of attention to design and make sure our designers are constantly working to improve their knowledge and skill. Our experience and proficient team of design professionals enable us to offer complete website designing services. From the stage of conceptualizing and creating the design of the website up to its complete execution, we pay attention to even the minutest of details while managing the project. We employ the latest web designing technologies and tools for our clients and design them in a manner, which successfully reaches out to its target audience and appeals to their senses.

Prototype Design

A prototype is an original model on which something is patterned. A prototype can range from a crude mock-up developed by the inventor to professionally designed virtual prototypes and/or fully-functioning working samples. We have excelled as a prototyping partner in ITES, regardless of the boundaries. Our main goal is to help customer bring their designs to market through fast and creative prototyping methods.

Marketing Collaterals

We support you with Best first impression!!!!

Corporate relations start with the right information material. We help you to build your sales literature, product offering brochures, flyers, and any other communication material needed to help you reach your customers.We design the right business collateral for your product line, which will appeal to your customer's taste. We will first study your concept and product line fully before beginning the design of your material to meet your expectations.


IHORSE TECHNOLOGIES Production team is having efficient professionals of animation work. Our core strength is its highly experienced animators, profound in flash animation and traditional animation techniques. Our team under Flash is skilled in developing flash based animation, to be more specific. The team is skilled in pre-production activities, viz., character design, character turnaround model sheet, character key poses, character lyp-synch model sheet, character color model sheet, storyboard design, Anima tics and slug-in sheet.

Service Desk/Help Desk

If you are seeking guaranteed service levels for your help desk service, technical support, or customer service needs, our 24 hours help desk service can give you that and more. Our helpdesk will give you the freedom to focus on your core competencies while giving your employees or customers a pleasant, satisfying help desk experience. Our people, processes and technology give you the information to identify trends and anticipate training needs, increase responsiveness to your internal (or external) customers, and ultimately help you secure the reputation of providing quality service to those you service every day

  • 24/7 Voice Support Services
  • 24/7 Web Based Chat Services

Workstation Management

The Workstation management services is completely based on the client environment. The various environments supported in TechSupport 24 hours are represented below:

  • Microsoft Terminal Services
  • Remote Desktop Services
  • Windows Workstations
  • VMWare VDI
  • Citrix XenApp
  • Citrix XenDesktop

Our best practices for activities such as:

  • Spyware Protection and Removal
  • Virus Protection
  • Disk Drive Analysis
  • Security Patch Management
  • Application Usage
  • System Auditing
  • Backup and Disaster Recovery
  • User Policy Enforcement
  • A variety of other automated procedures to ensure your systems are running and your people are productive

Server Management

If your company is to maintain its competitive edge, you have to reduce server expenses, increase server availability, improve data protection and enhance flexibility. Your servers have to become more agile and responsive to changes in the marketplace, and they have to be operating at peak efficiency. By managing servers better, Tech Support 24 hours will make you gain the efficiencies, economies of scale, and capabilities to align your technology with your business. That means we maximize your server return on investment (ROI) and you can focus on strategic priorities.

Basic Server Management

  • Preventive Management
  • Corrective Management

Advanced Server Management

  • Datacenter design, implement & support
  • Virtual Server design, implement & support

IT Security Management

Today's organizations have a complex security management challenge on their hands. They need to orchestrate a broad range of security processes and technologies to secure their organizations in the face of increasing pressure to demonstrate compliance with a host of new regulations. More important, organizations must mitigate risk and maximize security in a way that ensures business continuity, maintains budgets, and achieves operational efficiencies across the board.

Standard service offerings are available for the full range of CA security management solutions, including:

  • Identity Lifecycle Management
  • Secure Web Business Enablement
  • Data & Resource Protection
  • Security Information Management

Monitoring Management

TechSupport 24 hours monitoring systems constantly checks your server and services for uptime 24 hours a day, 7 days a week, 365 days a year. If a downed server or service is detected, we proactively begin working to correct the issue and bring everything back online.

Proactive Monitoring Features

  • Smartd (HDD Reliability monitor)
  • SIM (System Integrity Monitor)
  • PRM (Process Resource Monitor)
  • SPRI (System Priority)
  • BFD (Brute Force Detection)
  • PMON (Socket Monitor)

Application Support

iHorse offers software applications support services that help you maximize the availability, security, and performance of your key business applications.

iHorse's Application Support Services help reduce Total Cost of Ownership (TCO) of your application through knowledge management, early offshore leverage, and application betterment solutions. iHorse also provides Enhancement services and contributes to technology initiatives, to facilitate organizations to perform in changing business scenarios.

iHorse offers a cost effective application support services to customers through

  • Focus on performance measures and continuous improvement besides Service Level Agreements (SLAs)
  • Timely resolution of issues and root cause analysis of each issue
  • Established support matrix offering Help Desk services and
  • Multi-level maintenance process using a Corrective, Preventive, Adaptive & Perfective approach

Adaptive/Corrective Maintenance


Changes necessitated by actual errors (defects or residual "bugs") in a system are termed corrective maintenance. These defects manifest themselves when the system does not operate as it was designed or advertised to do.

A defect or "bug" can result from design errors, logic errors and coding errors. Design errors occur when for example changes made to the software are incorrect, incomplete, wrongly communicated or the change request misunderstood. Logic errors result from invalid tests and conclusions, incorrect implementation of design specification, faulty logic flow or incomplete test data. Coding errors are caused by incorrect implementation of detailed logic design and incorrect use of the source code logic. Defects are also caused by data processing errors and system performance errors. All these errors, sometimes called "residual errors" or "bugs" prevent the software from conforming to its agreed specification.

In the event of a system failure due to an error, actions are taken to restore operation of the software system. The approach here is to locate the original specifications in order to determine what the system was originally designed to do.


Any effort that is initiated as a result of changes in the environment in which a software system must operate is termed adaptive change. Adaptive change is a change driven by the need to accommodate modifications in the environment of the software system, without which the system would become increasingly less useful until it became obsolete.

The term environment in this context refers to all the conditions and influences which act from outside upon the system, for example business rules, government policies, work patterns, software and hardware operating platforms. A change to the whole or part of this environment will warrant a corresponding modification of the software.



The third widely accepted task is that of perfective maintenance. This is actually the most common type of maintenance encompassing enhancements both to the function and the efficiency of the code and includes all changes, insertions, deletions, modifications, extensions, and enhancements made to a system to meet the evolving and/or expanding needs of the user. A successful piece of software tends to be subjected to a succession of changes resulting in an increase in its requirements. This is based on the premise that as the software becomes useful, the users tend to experiment with new cases beyond the scope for which it was initially developed. Expansion in requirements can take the form of enhancement of existing system functionality or improvement in computational efficiency.

As the program continues to grow with each enhancement the system evolves from an average-sized program of average maintainability to a very large program that offers great resistance to modification.


Preventative maintenance is performed for the purpose of preventing problems before they occur. This is the process of changing software to improve its future maintainability or to provide a better basis for future enhancements.

The preventative change is usually initiated from within the maintenance organization with the intention of making programs easier to understand and hence facilitate future maintenance work. Preventive change does not usually give rise to a substantial increase in the baseline functionality.

Call Center

Call center services are critical to customer satisfaction and operational cost control in today's competitive business world. Professional call center services can help you to easily set up a customer support center or launch your product or collect customer feedback. Outsourcing your call center operations to iHorse Technologies, can be an ideal alternative to setting up an expensive call center in-house.

Inbound Services: iHorse's Inbound Call Center Services primarily aims at business growth and increasing profits for our customers. iHorse's industry knowledge gained over the years of inbound call center experience is reflected in our ability to meet the requirements of our call center customers.

  • Order taking services
  • Virtual receptionist Services
  • 1-800 answering services
  • Product information/Support Services
  • Phone Answering Services

Outbound Services: iHorse's complete range of outbound call center services can help you connect with your customers. You can be assured of quality services with iHorse's domain expertise in outbound contact center solutions, high-level of expertise and experienced outbound sales center agents.

  • Lead Generation Services
  • Customer Acquisition Services
  • Customer Satisfaction Surveys
  • Market Intelligence Services
  • Appointment Setting Services
  • Product Promotion Services

Web Mining

  • Preparing business list from web directories
  • Capturing data from web-site into database
  • Finding out company's contact information

Our data capture services can be used to:

  • Create and update business database
  • Create Mailing List
  • Create Web Directories
  • Database Management

Chat Support

Live chat support services can enable you to sell your products/ services in a more effective way. IHorse, a pioneer in providing outsourcing solutions has years of experience in providing high-end call center and customer support services to global customers. Our online chat support services can help your organization see an improvement in customer satisfaction. Outsourcing chat support services to IHorse can increase your sales significantly.

Virtual Assistant

Are you spending more time on performing daily non-core business tasks? Do you find yourself pressed for time to complete important work? Feeling the need for a dedicated assistant but do not have the means to hire one? If you are looking for a dedicated assistant, look no further. By hiring a full-time virtual office assistant from iHorse Solutions, you can offload a lot of your administrative tasks to the assistant you hire and devote all your time and resources towards your business.

Research and Analysis

Research into various aspects of the business and market landscape is necessary to stay one step ahead of your competition. Research services providers help businesses make strategic decisions by carrying out complex analyses and presenting insightful reports. Research assignments however require huge investments; Outsourcing research services to high end outsourcing firms can give your business access to expert research and analysis without the high costs usually attached to them. Leading the charge is iHorse which provides research services across domains that continues to help companies make effective use of data for their benefit.

Contact Ihorse Technologies

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