Emtec » Solutions » IT Best Practices & Governance

By: Emtec  09-12-2011

Emtec » Solutions » IT Best Practices & Governance

IT best practices and trends in governance continue to evolve. Emtec’s consultants are continuously learning and studying these practices in order to help clients stay ahead of the curve. Emtec begins with technology, process and value assessments to determine where your practices rank among your peers. We offer ITIL V3 training and consulting to ensure your people understand best practices, their implementation, and processes for managing to them. And we provide services that enable you to improve and measure the value of your service offerings against internal best practices standards.

Emtec’s Auditing and Assessment services help you to understand your current IT environment with an objective, quantitative third party viewpoint.

Emtec’s Service Improvement Strategies are designed to help you develop and build sustainable programs that are based on ITIL V3 guidelines.

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Emtec » Solutions » IT Best Practices & Governance » Auditing & Assessments

Based on industry best-practices models such as ITIL, Emtec IT Process Assessments examine your IT processes and recommend areas for improvement, including full Six Sigma® evaluations utilizing DMAIC. At the end of the period you now have a foundation of knowledge so that you can make more informed decisions about future investments in process and technology changes.


Emtec » Solutions » IT Business Alignment & Planning » IT Strategy & Planning

Our strategy services help management and IT departments align their objectives along with IT strategy this allows for significant cost savings through effective reduction and management of errand IT projects & initiatives. These services also help to empower the IT departments to improve internal service with a focused framework and mutually agreed upon metrics to measure the value to the organization.


Emtec » Solutions » IT Business Alignment & Planning

As IT departments provide services to their internal client, they need to ensure the applications and services they develop align with the strategic goals of the organization. Emtec’s IT Business Alignment and Planning Solutions help organizations make IT work for them-providing resources where they bring the most value.


Emtec » Solutions » IT Business Alignment & Planning » Service Portfolio Definition & Management

Emtec’s consultants will work with management and IT to help develop service catalogs and define the level of service management that will be needed to meet the organization’s objectives. Emtec assists IT departments in the creation of clearly articulated service catalogs – to help demonstrate the value of their services and more efficiently manage their delivery.