Cloud Control™ is Ceryx's software-as-a-service platform developed to help CIOs and Customer Support Leaders in large enterprises confidently harness the advantages of cloud-based messaging and collaboration solutions.
A Description of Cloud Control™
Cloud Control™ is a secure, flexible online portal that provides a single point of access for all end-user support administration and provisioning. Functionalities that are instantly accessible to Cloud Control™ clients include the ability to:
- Securely delegate tasks to administrators/end-users
- Assign role-based permissions to client support administrators with the highest degree of granularity available
- Assign "information sensitivity" levels to further refine administrative access
- Accurately track the usage across messaging and collaboration solutions
- Implement advanced rules on the use of mobile devices and Microsoft Exchange
How Cloud Control™ Helps You
For in large enterprises Cloud Control™ provides the following benefits:
- Lowers your on-going support costs by as much as 85%
- Guarantees you total command of all administrative privileges and access to data so that you can achieve relevant corporate and legal compliance requirements
- Enhances your team's productivity by providing immediate access to a host of messaging and collaboration applications
For in large enterprises, Cloud Control™ provides the following benefits:
- Reduces the number of end-user support tickets and "Tier 1" escalations
- Increases the quality of service for the end-user while reducing call-times
- Reduces the time and expense involved in getting end-users up-and-running on their messaging and collaboration tools
Products at a Glance
A comparison of our core messaging offerings.
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