Ceryx - cloudcontrol

By: Ceryx  09-12-2011
Keywords: service providers, Cloud Computing, Messaging

Cloud Control

Cloud Control™ is Ceryx's software-as-a-service platform developed to help CIOs and Customer Support Leaders in large enterprises confidently harness the advantages of cloud-based messaging and collaboration solutions.

A Description of Cloud Control™

Cloud Control™ is a secure, flexible online portal that provides a single point of access for all end-user support administration and provisioning. Functionalities that are instantly accessible to Cloud Control™ clients include the ability to:

  • Securely delegate tasks to administrators/end-users
  • Assign role-based permissions to client support administrators with the highest degree of granularity available
  • Assign "information sensitivity" levels to further refine administrative access
  • Accurately track the usage across messaging and collaboration solutions
  • Implement advanced rules on the use of mobile devices and Microsoft Exchange

How Cloud Control™ Helps You

For in large enterprises Cloud Control™ provides the following benefits:

  • Lowers your on-going support costs by as much as 85%
  • Guarantees you total command of all administrative privileges and access to data so that you can achieve relevant corporate and legal compliance requirements
  • Enhances your team's productivity by providing immediate access to a host of messaging and collaboration applications

For in large enterprises, Cloud Control™ provides the following benefits:

  • Reduces the number of end-user support tickets and "Tier 1" escalations
  • Increases the quality of service for the end-user while reducing call-times
  • Reduces the time and expense involved in getting end-users up-and-running on their messaging and collaboration tools
Products at a Glance
A comparison of our core messaging offerings.
Design Your Solution
Help us understand your needs - complete our detailed requirements tool!
SharePoint
Windows SharePoint services, fully integrated with our Exchange solution.
Lync
The perfect complement to Microsoft Exchange and SharePoint.
Archiving, Compliance, Data Protection and Security
Fully integrated archiving and compliance solution.
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EMC Enables Service Providers to Accelerate Customers' Journey to Cloud Computing

Comprehensive Service Provider Program Delivers IT Organizations Greater Efficiency, Control and Choice via Trusted Cloud Services.

Keywords: Cloud Computing, data protection, Messaging, Microsoft Exchange, service providers

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