InfoFlo CRM, InfoFlo telephony, InfoFlo document managment
Carmel Vision Inc
Software, management software
In today’s information technology era, businesses all over the world are inundated with an endless stream of information. Hard copy documents and pictures, digital files and videos are constantly coming in or out of an office. Collecting, organizing, archiving and retrieving such information is becoming a common challenge for businesses, especially, when critical and immediate decisions have to be made. Most office products offer unattached management solutions for different communication activities, each requiring separate applications and databases. Carmel Vision has created the InfoFlo – “InfoFlo” an application, which resolves this complicated puzzle in a very simple and easy to use solution. It allows all office activities to coexist together under one umbrella, making them all searchable, while linking them to its 5-dimensional contact management system – “5D”. The entire system is language independent and the support, maintenance and installation of the system is over the Web, giving an organization great value with low maintenance cost. The system is available for the Enterprise, SMB and SOHO markets. With a single click, InfoFlo users can view a full history of all contacts, content, documents, telephone conversations and other communication correspondences, which get automatically routed to the following entities: Category, Company, Team, Contact and Job. Underneath each of these entities, InfoFlo places a virtual basket for the collection of all incoming and outgoing correspondences. These virtual baskets are organized as follows: Email, Contacts, Documents and Collaboration, Fax, File Transfer over HTTP, Scanned Documents and Business Cards, Voice Recording, VoIP (Skype integration), Instant Messaging, Multi-party Video Conferencing, Remote Screen sharing, White-boarding, Calendar and Scheduling, Bulk Email, Text to Speech, Notes/Comments and more. All correspondences are automatically archived in compliance with Sarbanes-Oxley rules of record retention. As well, all incoming and outgoing information is indexed making all correspondences searchable. In order to find information a user can either navigate through the Entities Selector or use the built-in search engine. Using the Entities Selector, a user only needs to know the slightest data related to an entity. The search engine permits simple or advanced queries, using a ‘Google like’ search interface. Real-time document sharing and collaboration is an important tool for any professional organization, any InfoFlo user can collaborate with other InfoFlo users, using our built-in management engine with full check-in / check-out and versioning control capabilities over the internet. The system supports any file formats. With built in encryption, users can work remotely without any security concerns. The InfoFlo client is completely firewall transparent, allowing users to take their office with them anywhere they go, transforming any office into a virtual office. The InfoFlo server can interconnect to all major database vendors such as Microsoft SQL, DB2, Oracle, MySQL and can use them as data stores for the system. Administration and licensing is fully web-based, making system management a simple task. InfoFlo has been designed to accommodate necessary budget constraints, making it the best solution for the SMB market, up to 150 concurrent users nanoPBX (hardware appliance), a simple, yet powerful VoIP & PSTN based PBX is a full-featured IP and PSTN based PBX telephone system is integrated with InfoFlo, creating the complete office management solution. It seamlessly integrates the internet (VoIP) and telephone (PSTN) together with an embedded gateway with features of a normal PBX, such as: caller ID, centralized voicemail, phone extensions, voice recording and more. nanoPBX unites global offices, travelling teams, clients and respective families, by always keeping them connected with a personal extension number, eliminating long distance roaming expenses. nanoPBX comes pre-configured out of the box. Just plug it in and use it. It automatically performs all the switching and connecting of both PSTN and VoIP calls to the extensions and requires no maintenance. Knowledge for installations is not required, there are no moving parts for maintenance and it has a very small foot print, about the size of a 3½ inch hard drive. It has a simple GUI to set-up the call management for extensions, voice mails, caller id, etc. It is available as a stand-alone device. By integrating InfoFlo to nanoPBX, Carmel Vision has successfully created the complete office solution in a comprehensive and robust fashion.