Leverage Proven Expertise
Based on the strong foundation of nearly 15 years of industry experience, our BPO specialists bring domain expertise in a broad range of verticals including high-tech, telecommunications, banking, insurance, and pharmaceuticals, coupled with world-class strengths in complex, large-scale sales and channel performance management operations. Callidus’ BPO services are delivered on an industry-leading platform that meets rigorous security, regulatory, and performance requirements. As your selected partner, Callidus provides:
- Market leading strengths in large-scale operations, handling volumes of up to 1 billion transactions per month, over 200,000 global payees, and over 1,200 compensation plans
- Industry expertise with over 200 customers in a broad range of verticals, including 6 of the top 10 insurance organizations, 4 out of the top 10 banks, 7 out of the top 10 global high tech companies, 5 out of the top 10 telecommunications companies, and 5 out of the top 10 pharmaceutical companies
- Secure, high-performance data centers with 99.999% availability and SAS 70 Type II security
- End-to-end solution expertise, eliminating the need for customers to juggle multiple vendors
Callidus BPO Services Framework
The Callidus BPO offering is a comprehensive framework of customer solutions that help customers profitably achieve more sustainable, predictable results with their SPM investment. With BPO, you can achieve:
Sales Operations Management
- Reduced administrative and technical resource costs and overhead requirements.
- Increased focus on your core sales business instead of day to day IT related activities such as resolving data quality problems, payment cycle issues and performance challenges.
- Deep domain expertise and industry best practices with full economies of scale.
With Callidus Sales Operations Management services, customers leverage specialized Callidus IT personnel for managing day-to-day operations and maintenance of their SPM system realizing immediate cost savings due to eliminating the need for dedicated resources resulting in improved corporate profitability. Sales Performance Management
At the next level, customers can leverage Callidus intellectual property developed from over 240 customers, as well as the industry's longest tenured consultants and staff to help develop the right sales capacity, coverage, and incentive strategy to drive specific financial targets. Solutions include territory design, quota allocation, and incentive plan design and deployment. Sales Performance Intelligence
Building on the strong foundation of superior operations and sales performance, Callidus Sales Performance Intelligence services help you uncover the compensation plans that are actually driving specific outcomes, the incentives that are motivating sales teams to work more efficiently and productively, the channels that are most successful at selling products, and the degree to which your pay plans are market competitive. Sales Performance Optimization
Having gained the visibility into performance, Callidus compensation experts help customers achieve best in class sales performance with a comprehensive assessment of their current plans, perform benchmarking and provide data-supported and fact-based insights into the effectiveness of compensation plans and help optimize and model plan adjustments for optimal results.