Enterprise Service Desk Software and ITSM Solutions

By: Axios Systems  09-12-2011
Keywords: Software Solution, service management, It Service Management

The assyst ITSM software solution is designed to support the needs of large and multi-national enterprise organizations with a need to gain and maintain control over the infrastructure and services that IT supports.

  • Single product – one vendor, one application, one implementation, one license
  • One architecture – manage full incident lifecycles in one application
  • Easy to implement – quickly and efficiently
  • Simple to maintain – tools, not development projects
  • Upgrade seamlessly – ease of upgrade built into every product release
  • Meets your changing needs - without the need for new modules and integrations

Why choose Axios Systems?

IT Service Management

ITIL Solutions

Software-as-a-Service (SaaS) ITSM On Demand

IT Asset Management Solutions

IT Governance

Keywords: It Service Management, service management, Software Solution

Other products and services from Axios Systems


Why do I need a service management solution

In many cases, the IT department is responsible for the largest chunk of the organization’s capital investment and operational expenditure, which naturally draws a great deal of pressure to control costs and demonstrate value. It is important for IT to prevent downtime wherever possible through visibility of impact, risk and cost, as well as providing a solid plan to support disaster recovery.


Why ITSM Now? - Because IT services have never been so critical

To further support risk management, the CMDB can be utilized as a blueprint for creating duplicate offsite IT support infrastructures for business critical IT services, while a CMDB baseline, a ‘snapshot’ of the infrastructure, can be used to roll back to a known safe configuration or reconstruct the IT estate in record time.


ITIL Service Management on-premise & SaaS Software to Power your IT Services

Benefiting from over 20 years of research and development, assyst is one of the most functionally mature ITSM solutions on the market, with a proven track record for delivering measurable results in large organizations across the globe. Our experience of customer needs drives the development of a software product that combines an unrivalled depth of functionality with unique simplicity of management.