ACT ~ Advanced Computer Technologies Inc - Service

By: Advanced Computer Technologies  09-12-2011

Services and Solutions

The business success key of ACT is the strength of the ACT Network Integration Team, which is comprised of a group of experienced and certified Systems Engineers combined with a highly skilled support structure. ACT has assembled the team for the sole purpose of developing and delivering high-end network integration, support and services. The products and services are directed at customers who require an industry partner who can understand their business needs and assist them in creating valuable working solutions utilizing the most advanced technologies available in the computer industry today. Below is a typical list of available services, which our customers can choose from in order to fulfill their specific business requirements.

Design

ACT has standard procedures of Network Study and Design to meet every specific customer need. The process of analyzing business workflow requires customized specifications to ensure that a company's investment in today's networking technology adequately addresses their business needs. The process fosters the creation of a solution, which can encompass a complete network design or an individual technological addition to a preexisting network

Installation

ACT Systems Engineers process the installation or integration of network hardware or software technology based on the solution from the Network Study and Design. Logical Layout Diagram and Physical Layout Diagram will support the optimized implementation plan to assure a maximum productivity and a minimum cost. This includes host connectivity products as well as cabling installation

Upgrade

ACT recommends on maximizing the performance of existing networks by upgrading on software and operating systems. Systems Engineers will submit a report on Performance and Cost Analysis. Per customized maintenance contracts, ACT can manage scheduled upgrades to maintain customer network systems on the top of advanced technologies

Documentation

ACT Systems Engineers compile and organize all information the customer requires to support or to maintain a networking environment. The process produces finished materials designed to enable easy access to network information as well as an efficient and organized way to keep the information up to date

Support

ACT offers a flexible range of standard and customized contracts, which connect to all levels of technical network support. These contracts are in the form of Help Desk phone support, Systems Engineer Time and Material Contracts, Mission Critical 10-Minute Response and On-Site Systems Engineer Services

After Hour Response

ACT Systems Engineers respond promptly to customized contracts, which provide Mission Critical System Engineer Software and Hardware support for after hour emergencies. The contracts can be arranged to support up to 24 hour by 7day coverage

Protocol Analyzer

ACT uses advanced analysis software and hardware for Protocol Analyzer Troubleshooting. Systems Engineers can tract down elusive network problems as well as make suggestions to balance load congested network segments. At the completion of the testing, the Systems Engineer will supply a detailed report to the customer

Disaster Recovery Study

ACT Systems Engineers have standard procedures for accurate and quick Disaster Recovery Study. A customized process analyzes current Disaster Recovery Procedures to ensure all requirements of Mission Critical Downtime are met. At the completion of the process, the Systems Engineer will supply the customer a report of improvements, recommendations and detailed consequences from the recovery procedures


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09-12-2011

ACT ~ Advanced Computer Technologies Inc - Products

Product marketing and distribution for vendors of advanced computer technologies Order systems through aggregators Product testing, warehousing and delivery Vendor-allocation programs. E-Commerce, Front Office and Back Office applications, complete network implementations are just some of the support services we have successfully implemented.