A growing number of freelancers face work-related issues,
usually around non, or slow payment of fees. The CFU will assist its members
in managing the situation. We will intervene to help resolve the dispute,
and to get what is owed to you.
1. CFU receives a complaint or request for help from
member. We first talk with the member to determine the scope of the problem,
and to get their explicit permission to act on the member's behalf.
3. The CFU contacts the client/publisher, informing
them of the dispute. The CFU requests an explanation from the client
within three weeks.
4. If the client fails to respond within three weeks
a second, more formal, attempt is made. The same message is repeated,
but in slightly stronger language. At this point the CFU hints at further
action should the client chose not to cooperate.
5 a). If the client responds, the CFU works towards a resolution,