A2Z PROCON INC.
management software, Administration Software, Facility Management Software
Since 2009, A2Z PROCON has been developing and implementing software solutions that help organizations optimize the customer experience in their branches or stores.
A2Z PROCON'S vision is to make the most of every customer visit: more sales, greater customer satisfaction, better experience.
A2Z PROCON'S software tailors the individual experience of visiting the store or service center, from entrance to exit, to the customer's personal background, expectations and needs - and at the same time allows the business to use this experience as a platform for targeted multi-channel messaging and advertising.
A2Z PROCON'S solutions achieve optimization in many ways:
- optimizing the way marketing messages are conveyed to customers in branches.
- optimizing the way agent-customer interactions, and agents' time in general, are managed.
- optimizing customer traffic between online channels and branches.
- optimizing the use of existing IT eco-system to support customer experience.
- supporting any optimization goal, as dictated by business strategy - whether seeking increased sales, reduced costs, or improved level of service.
, Facility Management Software
, management software