That's Customer Focus

That's Customer Focus from The Training Bank

By: The Training Bank  03-11-2010
Keywords: Customer Service, Customer Focus Books

Get the facts on why customer focus is a winning business strategy, learn what the best do to deliver exceptional service, retain customers, earn customer loyalty, recover pro-actively, listen to the voice of the customer and use the detailed instructions in this book to transform your organization into one which is truly customer-focused!

This 200+ page book is available in paperback and e-book formats and includes; real situational examples and case studies, stories which describe customer-focused excellence, examples of best practices, explanations of how to implement each best practice clear easy-to-follow, step-by-step instructions, reproducible assessments, planning, management and evaluation forms and tools and more.  

Keywords: Customer Focus Books, Customer Service,