Customer-Focused Leadership

Customer-Focused Leadership from The Training Bank

By: The Training Bank  03-11-2010
Keywords: Customer Service, training and development, Leadership And Management

This 2 or 3 day, highly interactive classroom training program program is designed to equip participants with the knowledge and skill they need to build and sustain customer focus and embed this into the day-to-day operations of their areas of responsibility. It is a must for managers, supervisors and team leaders who wish to leverage the significant financial gains that are attributed to organization-wide customer focus and service excellence. This program is available in generic and fully customized formats. Contact us today for more information.

Keywords: Customer Service, Leadership And Management, training and development,