Grow Business

By: Transcom  17-11-2010
Keywords: Crm, Call Center, Lead Generation

 We’ll help you grow business by keeping customers close and build loyalty through exceptional service and support.

Our customer service delivery is based on a deep knowledge of your products and an informed understanding of your values. This allows us to build customer satisfaction and reinforce your brand. Our technical support specialists will make sure your user communities – both inside and outside your organization – get fast response times and comprehensive Tier 1 and Tier 2 support. 

It will be delivered by agents whose technical competence is complemented by exceptional service skills. In customer retention & win back programs we’ll help you identify the triggers for customer defection and work with you to develop propositions and incentives that, when offered by our skilled sales agents at exactly the right moment, will turn disaffection into loyalty.

Keywords: Business Process Outsourcing, Call Center, call centers, Call centre, Crm, Lead Generation, Offshore, offshore outsourcing, Offshoring, Outsourcing, Provider, Support, Tech, technical, Telemarketing, Telesales