Customer Management Services

By: Transcom  17-11-2010
Keywords: Crm, Collections, Call Center

 When supporting your sales efforts we’ll focus on helping you win new customers, and realize their full value. In our customer acquisition programs we create multi-channel sales campaigns that deliver maximum value for a realistic cost. Because our sales teams are briefed to understand not only your product but your brand, too, we’ll deliver a customer experience that represents your organization with confidence. So, when a sale is made, we’ll have laid the foundations for a long term relationship. In cross & upsell programs we’ll work with you to identify the customers most likely to be attracted by a new sales proposition, based on their demographics and previous buying history. Then we’ll design sales initiatives that employ the most appropriate channels and approaches to deliver that proposition, using our expert sales teams to close the deal.

Keywords: Business Process Outsourcing, Call Center, call centers, Call centre, Collections, Crm, Lead Generation, Offshore, offshore outsourcing, Offshoring, Outsourcing, Provider, Tech, Telemarketing, Telesales