Patient Relations | Niagara Health System

By: Niagara Health  09-12-2011

The Niagara Health System’s vision is to be a leader in healthcare. Feedback in the form of compliments and/or concerns will assist us to reinforce our efforts to provide quality care. It ensures that areas of improvement are identified and quality assurance initiatives are acted upon.

To take an active role in hospital or medical treatment, these five points are common sense tips to be more involved in your health care.

  1. Be involved in your healthcare. Speak up if you have questions or concerns about your care.
  2. Tell a member of your healthcare team about your past illnesses and your current health condition.
  3. Bring all of your medicines with you when you go to the hospital or to a medical appointment.
  4. Tell a member of your healthcare team if you have ever had an allergic or bad reaction to any medicine or food.
  5. Make sure you know what to do when you go home from the hospital or from your medical appointment.

Other products and services from Niagara Health


Emergency and Urgent Care | Niagara Health System

A full-service Emergency Department takes every level of patient, from those suffering a life-threatening heart attack or car accident, to those with a minor ear infection or sprained ankle. Most patients begin their hospital journey in the Emergency Room, whether they arrive by ambulance, walk in or are transferred from another healthcare facility.


Sites and Services | Niagara Health System

The Niagara Health System is Ontario’s largest multi-site hospital amalgamation comprised of seven sites serving 434,000 residents across the 12 municipalities making up the Regional Municipality of Niagara. A supportive inpatient setting is also in place with a 22-bed combined Complex Continuing Care and short-term Acute Care unit. Map of Niagara Health System hospital sites.