Family Mediation: Services - InfoCentre

By: Family Mediation  09-12-2011
Keywords: Family Law


Family Law Information Centres, also referred to as “FLICs”, are located in most family courthouses. They offer free information about divorce, separation and related family law issues (child custody, access, support, property division and child protection). Staff can also refer you to other community resources, including non-legal resources and alternatives to litigation like mediation.

FLICs provide services on a first-come, first-served basis, so you may have to wait to speak to a staff member. Each FLIC has a variety of publications available addressing family law issues. You can also get copies of the Ministry’s Guides to court procedures at any FLIC location.

In Niagara there are two FLICs – one at the St. Catharines Court House on the 4th floor and one at the Welland Court House on the 1st floor. An Information & Referral Coordinator and a Family Advice Lawyer (Duty Counsel) are available to assist you during the hours shown below. Court staff can assist with questions and forms during regular court hours.

FLIC Hours for St. Catharines
9:00am-1:00pm on Monday, Wednesday, Thursday and Friday
12:30pm-4:30pm on Tuesday

Hours for Welland
1:00pm-4:00pm Monday

Please note Court Buildings are closed on weekends and statutory holidays.

Keywords: Family Law

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Family Mediation: Services - Mediator

There is an on-site mediator available during First Attendance proceedings and at select other times as determined in consultation with the Manager of Court Operations. On-site mediation offers an opportunity for quick resolution of specific issues as identified by Family Court Justices or as requested by the parties themselves.


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Family Mediation: Services - Family

The Family Advice Duty Counsel can provide limited general advice or assistance on a family law matter, for people who are not in court the day they attend the Centre. If you meet the financial guidelines set by Legal Aid, they may be able to help you even further. This service is offered on a first come, first served basis so be prepared to wait to be seen.