THE SOLAR GROUPS SERVICE MANDATE
We strive to form alliances with all of our customers
to make a meaningful contribution to their success. As a company and
as individuals we are relentless in our commitment to outstanding customer
PRINCIPLES OF CUSTOMER SERVICE
Anticipate each customer's unique needs, exceed their
expectations and ensure optimum quality and production;
Be relentless in pursuit of excellence in all avenues
of business with emphasis on our demeanor and dress code;
To have integrity in maintaining our values and standards
and to deliver what we promise;
Provide the training and resources to our employees
in the latest equipment and technology;
Demonstrate honesty and sincerity, maintaining open
and frequent communication ensuring that requests are addresses to our
Our commitment to our customer satisfaction is matched
only by our dedication to safety.
building too tall or task too small"
Solar cleans high-rise and low-rise windows in the
commercial building market and a whole lot more. From blind cleaning
to glass replacement, from staging to the rental and operation of high
tech equipment, Solar helps building owners and property managers with
the total care and cleaning of their buildings.
We are experts in elevating equipment, innovative technology,
safety and customer security. Think of us as a one-stop source for full
service building maintenance, with the highest standards.
Worry-Free Scheduling and Billing
With our specialized software and computerized billing system, we
can customize a reporting process to suit your needs.
- Many clients opt for our Equal Billing Plan. You have the benefit
of budgeting on a regular, predictable basis, plus we provide you
with detailed work logs to confirm the work has been performed to
- Manage more than one building? We can design a customized billing
and scheduling log for multiple sites
- Daily/Weekly/Monthly/Quarterly progress reporting
- Detailed invoicing and Spread sheets available
- E.T. - We offer Electronic Transfers - for direct billing and
NEW SOFTWARE SYSTEMS
- Customers have access to our web site where they can login with their user name and password. This allows them to see all jobs completed on what date also they will see progress reports on each job and the next scheduled job.
- There is also an area which has notes for damaged reports and also pictures of damaged areas.
- A calendar which shows all work scheduled between any dates picked.
- A customer area which will show updated certification of all Solar Equipment.
Here are just a few of our cleaning and
- High Rise Window Cleaning
- Low Rise Window Cleaning
- Metal and granite Cleaning
- Venetian blinds
- Seasonal decorations
- Light bulb and filter replacement
- Equipment rental
- Spider and bird control
- Pressure washing
- Emergency service - Life threatening and building safety
- Anchor inspections