> Hospitality Services
TierOne Hospitality Solutions provides a wide range of professional services that ensure successful implementation of projects and efficient operation of delivered solutions.
Installation of systems follows proven and documented procedures, ensuring timeliness, quality and customer satisfaction. Configuration, training and go-live services are conducted on property by one of our qualified and experienced Client Care specialists. Protect and extend the life of your technology investments by insuring proper use, maintenance and integration into your organization.
TierOne Hospitality Solutions provides integrated hospitality solutions and relevant services such as application software implementation and training; interface implementation and training; long-term support and maintenance; consulting; specialized engineering for applications and interfaces; and systems design and installation with particular expertise in the implementation of local and wide area networks. These services are augmented by hotel reservation, conference management and event management software along with other sophisticated hospitality software such as Rendezvous Sales & Catering, Epitome PMS upgraded solutions in Property Management, and Central Reservation Systems.
System maintenance and support are provided on a 24-hr basis and include telephone hotline, remote support via modem, preventative maintenance and additional training and consulting services, offered at customer's site or at TierOne Hospitality Solutions’ head office. Product updates and upgrades to new versions are included in the standard support package to guarantee that your system is always up to date and with the latest available functionality.