REM Software Solutions - Anvil

By: Rem Software Solutions  09-12-2011


"You took the time to work with my technicians and teach them how to use the product. You are always there to support us when we get in over our head and for that I appreciate that you appreciate the meaning of SERVICE! "
-- Saga Solutions

"Just wanted to thank you again for your help last week. You got me out of a real jamb. When I get my head above water, I'll circle back and do more testing and see how we might use Anvil with other clients."
-- Owen Mael - Core Solutions


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REM Software Solutions - ITSM

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Our roots extend far into the communities in which we work and live, and respect is a core component of our culturerespect for our employees, customers, partners and our neighbours. There is no doubt we will be using Anvil more, it is now our no. 1 choice for data integration, and I am already working on new projects where I hope it will be an integral part.


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With BPAM you can create real-language escalations and automation rules using best practice guidelines, then check call against these rules and receive an alert when rules are being met.Are your training costs too high?Teaching new technicians the intricacies of your IT systems can be a long, tedious, and expensive process.