Granite | On Call Services

By: Bickers & Assoc Mc Larens  09-12-2011

Granite | On Call Services

  • 24/7 Claims Reporting
  • 24/7 Emergency Response

Claims can occur at any time of day or night.  We are ready to meet all of your “round-the-clock” emergency claims reporting needs through our Granite Claims Solutions Client Care Centre.

Our Canadian-based, bilingual employees are fully trained professionals available to provide 24/7 claims reporting and emergency response expertise.

Granite Claims Solutions offers:

  • After-Hours solutions for Insurers
  • Fully customized Broker programs

Simply by call-forwarding the regular business line to Granite Claims Solutions’ 1-800 number at the end of the business day, our clients are able to provide their policyholders with a comprehensive on call claims reporting and response service directly to the Granite Claims Solutions Client Care Centre.

Regardless of the nature of the loss, our on call client care professionals will respond to the inquiries of the policyholder and can connect them immediately to a Granite Claims Solutions adjuster.  In the case of any emergency, our On Call Adjuster will arrange emergency temporary repairs, co-ordinate clean up and attend at the emergency scene as necessary.

The Insurer will always maintain absolute discretion as to the adjustment procedure once they have been notified of the claim. This may mean that a seamless transfer of the claim file takes place between Granite Claims Solutionsand the in-house staff adjuster of the Insurer.

Granite Claims Solutions does not charge a Broker to provide their After Hours Service. For emergency work completed, we do not charge Insurers contingency fees or additional “emergency response” fees over and above our hourly time and expense rates.

Contact Bickers & Assoc Mc Larens

Email - none provided

Print this page

Other products and services from Bickers & Assoc Mc Larens


Granite | Third Party Administration

At Granite Claims Solutions, we are experienced in handling diverse third party administration and claims adjusting to a varied base of clients which includes insurance companies, brokers, self insured corporations and public entities for which we handle all lines of business. Granite Claims Solutions can custom design TPA programs based on our clientsâ?. Third Party Administration Services include.


Granite | Casualty

From developing customized municipal programs, to handling high profile or specialized liability claims, Granite Claims Solutions offers our clients the highest level of service. Granite Claims Solutions has a highly trained and experienced liability claims team dedicated to the investigation and resolution of disputes. Interactive claims management system allowing clients anytime access to claims data and reports.


Granite | Automobile

We are qualified and experienced in Accident Benefits and skilled in Loss Investigation, Priority of Insurance Investigation, Loss Transfer Verification and Reserving Philosophy and Assessment. Granite Claims Solutions has been providing our clients with expert automobile claims management for more than four decades. Our Automotive Claims Specialists are fully licensed adjusters qualified to handle all types of automotive claims.


Granite | Property

Granite Claims Solutions’ property experts provide our clients with exceptional service in all types of commercial and residential property claims. Whether handling simple residential or complex commercial claims, Granite Claims Solutions provides claims management solutions that continuously meet the needs of our clients. Interactive claims management system allowing clients anytime access to claims data and reports.