Services

By: Home Sleep Care  09-12-2011
Keywords: health care, CPAP

Our team of Health Care Professional and Support Staff are dedicated to seeing you improve your overall health and wellbeing by helping you make a successful adjustment to your Sleep Therapy. We are here to answer all your questions, provide you with access to the leading products and cutting edge sleep information. You can count on us to provide you with all your CPAP products, replacement of mask and unit accessories and clinical support.

The best part is that when you purchase your sleep therapy products from us, we will not charge you a service or professional fee. Research shows there are 2 key components to successful adjustment to CPAP Therapy: proper mask fit and a clinician who you feel comfortable turning to for professional advice and support. Our staff will work with you to find the equipment that best suits your needs and lifestyle and are always available for support. Whether it is a phone call about how to work your equipment, an in-office appointment to custom fit your CPAP mask or an adjustment to your CPAP pressure, we have you covered!

Please select the service below for more information:

CUSTOM FIT SERVICES BY HSC

Proper Mask Fit

Mask fitting is an essential element of a patient's success with positive airway pressure therapy since it affects compliance and effectiveness of treatment. Higher pressures can result in air leak and patient discomfort. Demands on mask stability increase as pressure increases. Higher pressures may also require tighter head gear to maintain an adequate seal contributing to the discomfort. When selecting a CPAP mask the following factors should be considered:

  • Comfort

  • Quality of air seal

  • Convenience

  • Quietness

  •  Airventing

At HomeSleepCare we offer a no obligation one month free trial and within that time you are welcome to try several masks to know which one suits you best.  There are several masks available by a variety of manufacturers (Resmed, F&P, and Respironics).

Proper System Maintenance

Product Cleaning Method Replacement
Humidifier Chamber Rinse with a mild soap in warm water once a day. Only use distilled water.  Cleaned often due to bacteria growth in stagnant water. One a year
CPAP Hose Clean once a week in warm soapy water with a mild soap. Once a year
CPAP Filter Can rinse with water when dusty or dirty for it to last longer. Every 3 months
CPAP Mask Should be wiped down once a day with a damp cloth or CPAP wipes. And once a week submerge the whole mask in warm soapy water with a mild soap detergent. Silicone should be replacement every 6 months to a year

Our CPAP/APAP Success Program

Adjusting to your new therapy can take time and requires on-going support from your equipment provider. Research shows that the proper education and support in the first month to year of therapy can significantly increase your success. Your health is important to us and we want you to succeed! You will receive the following support from Home Sleep Care:

During your Free 30 day CPAP/APAP trial:

  • Initial equipment set up with a Registered Health Care Professional

  • Home Sleep Care will send a progress report to your physician at the end of your trial period

3 Months after your CPAP Purchase:

  • Home Sleep Care will contact you to monitor your progress and answer any questions you may have regarding your equipment or therapy

6 Months after your CPAP Purchase:

  • Home Sleep Care will contact you to monitor your CPAP progress and answer any questions you may have regarding your equipment or therapy

  • We will remind you that it is now time to replace your CPAP unit filter and about the importance general cleaning of your equipment

1 Year after your CPAP Purchase and each year thereafter:

  • We will perform a clinical evaluation over the phone which will be forwarded to your sleep specialist as well as remind you of the importance of keeping your CPAP prescription up to date

  • We recommend that you replace your mask and tubing yearly to ensure continued success and comfort on your CPAP therapy

  • Many insurance companies will cover these costs and we can provide you with a quote

  • We will inform you of our next scheduled CPAP clinic day for your free yearly equipment check or schedule an appointment that is convenient for you.

At anytime you are welcome to call or visit the office for additional support, information or equipment replacement. We welcome your feedback and encourage you to complete our online customer satisfaction questionnaire.

  • All CPAP and APAP units sold from Home Sleep Care come with a 3 year manufactures warranty on the unit & humidifier

  • In the first 3 years of your CPAP or APAP purchase, if something fails with your unit , bring it to Home Sleep Care to receive a new unit

  • Hoses, masks, humidifier chambers and other parts are covered by a separate 90 day warranty

Optional Extended Warranty:

  • Home Sleep Care offers an extended warranty, bringing the total warranty of your CPAP or APAP system to 5 years

  • Cost is $100 for the Fisher-Paykel 234 or 604  and the Resmed Escape II, at time of purchase or in the first three years of purchase (before the manufacturer’s warranty expires)

  • Cost is $200 for the Fisher-Paykel 244 and the Resmed Elite II, at time of purchase or in the first three years of purchase (before the manufacturer’s warranty expires)

  • Cost is $200 for the Fisher-Paykel 254 APAP and the Resmed Autoset APAP, at time of purchase or in the first three years of purchase (before the manufacturer’s warranty expires)

*** Warranty does not over humidifier chambers, hoses, filters or other accessories. Warranty does not cover accidental damage or damage from misuse of equipment

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The information in this article was current at 06 Dec 2011

Keywords: CPAP, health care

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