ccmMercury from WorkDynamics - Correspondence Management and more - ccmMercuryWeb

By: Workdynamics  09-12-2011
Keywords: Records Management, System Administrator

ccmMercury.WEB gives organizations an easy way to rapidly deploy correspondence tracking capability to every inside user, and even to authorized remote or mobile users outside the office. ccmMercury.WEB users have the same functionality (creating, editing, routing and searching records) as standard ccmMercury users – it is just delivered using web-based styles of interaction. Users also have the option of using the enhanced productivity features of standard ccmMercury while at their desk, and using ccmMercury.WEB when they are traveling or otherwise away from their own desk and computer.

Key Benefits

In addition to the same benefits of faster turnaround, reduced costs, and greater consistency provided by standard ccmMercury, ccmMercury.WEB provides many additional benefits:

  • Faster Deployment
    Eliminate the need to install and configure client software on each user’s computer.
  • Flexible Deployment
    Support users with heavy usage requirements via ccmMercury and managers and others with lighter usage needs through ccmMercury.WEB.
  • Avoid Additional Hardware Costs
    Support existing users’ computers.
  • Easier Support for Mobile Users
    Take advantage of existing intranet or external Internet connections and security procedures already in place.
  • Easy Integration
    Work with web-based applications or intranet portals already being used.

Key Features

Using web technology enables ccmMercury.WEB to provide additional features:

  • Mix and Match Clients
    ccmMercury.WEB shares exactly the same database and administration tools as the standard client/server version ccmMercury. Organizations can deploy a mix of standard users and web users, and ccmMercury users can use ccmMercury.WEB when they are away from their desks.
  • Platform Independence
    By requiring only a web browser, ccmMercury.WEB allows users on different platforms to participate in handling correspondence.

Installation and Operation

  • Easy Installation and Training
    ccmMercury.WEB can be installed in a couple of days with default settings that meet the basic needs of most organizations. The product can be quickly customized to use your organization’s standard procedures and terminology, and a short training course will give the designated System Administrator all the knowledge needed to ensure you get maximum benefit from ccmMercury.WEB.
  • Easy Integration
    ccmMercury.WEB works and plays well with other back-end systems, including document management and records management tools such as DOCS Open™, DM™,Foremost™ and iRIMS™, and can also provide access to correspondence tracking from intranet portals and other web-based applications.
  • Common Database and Administration
    WorkDynamics Technologies provides a suite of ccmMercury solutions that all interoperate on the same server database and are administered using CCM Account Manager.

Keywords: Records Management, System Administrator

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