Managed Service Providers (MSPs) Software Solutions

By: N-able Technologies  09-12-2011

IT service providers are rushing to embrace managed services as a means to boosting their productivity and profitability in a competitive market where commodity-type price pressures have been eroding margins on traditional services offerings in much the same way that they've affected software and hardware.

N-able has the answer. We combine our top-rated N-central remote monitoring and management automation software with industry-leading business and technical services – many of them available at absolutely no cost – to form a complete, scalable solution for providing highly profitable managed services.

If you are delivering supplemental or complete IT services to small and medium-sized businesses, N-central will give you the power to drive efficiencies and reduce costs through remote service delivery and IT services automation.

  • Carry out remote management tasks and for all of your customers' IP-enabled devices from a single console
  • Automate important services, including software distribution, patch management, script execution, IT asset management and more
  • Undertake complete network discovery and systems infrastructure discovery in minutes
  • Get to market faster and reduce costs and risk with N-able services, sales and marketing support

Whether you provide break-fix, reactive or proactive services, N-able's proven business support gives you the resources and know-how to evolve to high-margin managed services. The net effect: you can generate more monthly recurring revenue to ensure predictable cash-flow and insulate your business against the effects of diminishing hardware and software sales. Also, you can boost productivity 3x and profit 5x, as well as drive up the value of your MSP business, gain competitive differentiation and establish stronger, stickier customer relationships.

Multiply Recurring Revenues

N-central opens new revenue streams and generates predictable recurring revenue by supporting more devices, more services and more operating systems than any other solution. Using N-central, you can roll out higher-value managed services and deliver them more cost-effectively.
Fact: Using N-central, Precision IT Group in New York City increased recurring monthly revenue by 200%

"During the sales cycle, N-able showed us how we would quickly make more money, using real-life examples. They were right."
– David D'Arcy, President, Precision IT Group

Multiply Productivity

Using N-central, you can dramatically increase productivity and do more with less by delivering managed services remotely – from fixing issues on PCs and servers to automating patches, defrags and software updates. Each technician can manage 500 customer devices with N-central, so you can maintain a lean organization with fewer staff needed to service more customers.
Fact: Using N-central, Wave Technologies in Quincy, MA, has increased technician productivity by 50%

"Being able to remotely resolve IT issues and proactively manage our customer's infrastructure has helped us to maximize uptime and improve business productivity without adding unnecessary costs."
–Joe Giggey, Business Development and Consulting Services Manager, Wave Technologies

Multiply Profit

You don't have to be satisfied with profit margins of 2% to 4% for your IT services. N-central provides a clear path to evolve to managed services that yield margins of up to 20%. Generate deep cost savings by delivering up to 90% of your services remotely and virtually eliminating costly, inefficient truck rolls. Plus, you can push technician utilization rates to 90% and maximize your techs' billable hours.
Fact: Using N-central, IT Authorities in Tampa,FL, grew its annual profits by 2,800% and quarterly revenue by 615%

"It's been a great year and we have several deals in the hopper today that could bring the number of devices we monitor into the tens of thousands."
– Jason Caras, President, IT Authorities

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