Managed IT Ottawa | Remote IT Support - services

By: Miketango Group  09-12-2011

For more than 10 years, The Tango Group has offered a range of IT strategy and support services that assist clients with the selection, adoption and application of technologies.  We approach these services with the goal of ensuring that businesses and organizations remain productive, run effectively and can meet their goals with the support of technology. The service delivers predetermined services on a scheduled basis. This proactive approach ensures that our clients stay ahead of any potential problems and maintain an IT strategy that is aligned with business goals.

The services described in this section are representative of the types of activities we perform on behalf of our clients, and include:

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Other products and services from Miketango Group


Remote IT Support | Virtual IT - helpdesk service

Using secure remote-access tools, our helpdesk engineers can temporarily "take over" a user's computer or access network resources as required to troubleshoot and resolve a problem.In addition, we can remotely monitor your users' desktops and your network systems. Rather than staffing the remote helpdesk with junior technicians, we get the job done quickly and efficiently with a combination of senior staff and proactive automated tools.


Backup and Recovery Services | Backup and Recovery Solutions

We will help you answer these questions and then design a solution that will meet your needs and provide the peace of mind that you are fully protected in the event of a simple file deletion, the loss of a notebook or in the worst case, the complete loss of your systems to a disaster. We also test restore random data sets at least once per month to double check that you are getting the protection you need.


Remote IT Support | Virtual IT - cloud services

You can eliminate the costs of maintaining IT hardware and enjoy the cost savings and flexibility of key business applications that are provisioned for you on demand and as your business requires them. Hosted Sharepoint - implement collaboration tools and document management for your organization, no matter where users are located, while reducing capex and paying only for the volume of use you need.


Managed IT Ottawa | Virtual IT

The benefit of server virtualization is that it allows you to break the one-to-one relationship of application to physical hardware by converting the physical server into a "virtual machine". The required physical resources are dynamically allocated when and where they are needed, which improves the performance of your business applications.


Managed IT Ottawa | Remote IT Support - managed it

For a set monthly fee, the client has access to experts in a variety of areas, including helpdesk support for users, system administrators, application developers, IT project managers and IT strategy experts.Without having to staff the skills in-house, the client obtains the required IT knowledge and services on an as-needed basis.