Largely due to technology, the pace of business today is faster
and the landscape more competitive than ever. Companies have to do
more with less, and having the right people in the right roles is
critical to success. Small- and mid-size businesses (SMBs) are
familiar with outsourcing specialized services such as legal and
accounting - outsourcing enables them to remain focused on their
core competencies. The Tango Group enables SMBs and
not-for-profit organizations to outsource their IT functions. Our
Managed IT service gives these clients all the benefits of a
full-service IT department without the attendant overhead costs.
The fact is, our Managed IT Service allows us to deliver a far more
comprehensive solution because of our team based approach.
How It Works
Managed IT provides an organization with a "virtual" IT
department. For a set monthly fee, the client has access to experts
in a variety of areas, including helpdesk support for users, system
administrators, application developers, IT project managers and IT
strategy experts.Without having to staff the skills in-house, the
client obtains the required IT knowledge and services on an
as-needed basis. The Managed IT approach also provides benefits
that small in-house IT organizations are generally unable to
- Experience gathered from working with numerous
clients across a variety of industries.
- Economies of scale when purchasing new
technologies and services.
- Proactive monitoring using the most advanced
alerting and reporting systems available to identify and remediate
issues before they become problems and lead to downtime.
The Tango Group's Managed IT service provides SMBs and
not-for-profit organizations with the four key roles required to
fulfill an organization's current technology needs:
- Administrators - keeping your infrastructure
running smoothly, our network and system administrators maintain
your environment's good health and optimal performance.
- Engineers - to properly deploy new
technologies and systems for your business, our network and systems
engineers provide the knowledge and expertise to get the job done
right the first time
- Virtual Chief Information Officer (VCIO) - to
ensure that technology projects and investments are aligned with
your business goals and will support your strategic objectives.
We'll look at your business' technology needs and opportunities
from the perspective of which strategies, solutions and products
will best enable your business to achieve its goals.
Despite the wide range of service and expertise Managed IT
service offers, the cost is typically less than the fully burdened
salary cost of an in-house IT department. Our Managed IT service
also eliminates many of the risks associated with how your IT is
- Our team-based approach eliminates the risks posed by sick
days, holidays and staff turnover.
- Your systems are fully documented and available to all our
staff through our management portal so that we have the right
information to resolve your issues quickly.
- We provide detailed monthly reports that identify all the work
that was performed on each system and by whom so you know exactly
what we are doing for you.
- We can provide extensive and detailed monthly reports on all
aspects of your IT environment so that you know the state of your
- We sit down with you once a quarter to discuss what this means
to you and your company in business terms.