Our customers’ needs are at the heart of Lucore’s business strategy. We strive to meet and exceed expectations by combining leading-edge innovation with highest standards of quality and customer service. Our Total Quality Management Approach ensures success, from the initial stages of proposal through implementation, to ongoing improvement and customer support.
Lucore offers a range of services and consultancy for all areas of your business.
Implementing IT Systems
Lucore’s Implementation Approach Framework (IAF) has been designed from years of experience of Implementing IT Systems into large multi-national organizations with varying degrees of complexity. Lucore’s Implementation Approach Framework follows a logical and methodical approach to implementation.
All Lucore Program and Project Managers and Implementation Consultants are professionally accredited project and program managers (Prince2 etc). They have a wealth of experience managing and Implementing IT systems into public sector and private sector organizations of varying degrees of complexity, while supporting users and organizations through journeys of change.
Managing People and Organizational Change
Lucore recognizes the role effective leadership and managers have in supporting change. Lucore is experienced in working at all levels within organizations to design, develop and execute effective change management strategies. The Lucore Culture Change model is a comprehensive model specifically designed for customers who require assistance with managing change from an individual to an organizational level as a result of Implementing IT systems. This model has evolved from years of experience in supporting Implementations of varying degrees of complexity into both public and private sector organizations.
Detailed Project Management and Consultancy
Lucore offers a wide range of Project Management services and associated consultancy. All Lucore Program and Project Managers and Implementation Consultants are fully equipped with professionally accredited project and program manager certification (Prince2 etc) and have a wealth of experience in managing complex projects across all functions within an organization.
Lucore’s Project Management Consultants help you maximize cross-business efficiencies and ensure ‘long term’ project success by recognizing ROI across the organization. We consult on a wide range of Project Management disciplines, which include: project approach, design and control; business case development and ROI models; quality planning and management; configuration planning and management; product based planning; gated approvals structure, set-up and management; risk management, business benefit realization planning; representation and advice to project boards and many more areas.
Business Process Re-Engineering
Implementing Commercial Off the Shelf (COTS) and Bespoke IT systems often brings about changes and refinements to exiting business processes. Lucore’s consultants are experienced in identifying changes to existing business processes as a result of implementing IT Systems. We’ll refine and adapt business processes to accommodate change by embedding revised business processes through effective change management, communication and analysis and monitoring strategies.
Lucore consultants review existing business processes to streamline and increase business efficiencies, implement revised operating models and evaluate, refine, evaluate and improve organizational structures.
Mentoring Ongoing Learner Support and Training
Lucore offers a wide range of mentoring and support services, built and delivered around your organizational requirements, that increase individual and organizational skills and knowledge.
In addition to our standard ‘off the shelf’ training offering, we also offer Bespoke learning paths that fit the user roles of your organization, and a well-established and mature ‘train the trainer’ that gives you the power to deliver your own training for greater business efficiencies.
Bench Marking and Best Practice
Sharing best practice from other organizations is an important factor in avoiding costly mistakes. Understanding, sharing, analyzing and applying successful, proven techniques and methodologies to your organization is encouraged to enhance your chances of success.
We offer a range of best practice and bench marking workshops on a variety of different subjects designed around your needs. With our proven track record and experiences of working with a range or public and private sector organizations we are able to draw on our experiences, knowledge and skills to impart information to you, enabling you to implement recommendations to minimize risk and increase your chances of success.
For more information please contact your sales representative