Customer Service, Flooring
Skilled Craftsmen Our team of skilled craftsmen is one of the most talented and conscientious in the flooring industry. In order to meet the scheduling needs of contractors and homeowners we have several teams on the job each day. Each team has experience in all aspects of the industry ranging from the simplest applications to very complex and intricate inlays. Customer Service The support staff in the office and showroom are professionals and knowledgeable. Office personnel are available daily to assist you with scheduling, sales, and any questions that may arise. Warranty Carpet Sense and Flooring Ltd. warranties the workmanship of your installation for as long as you own your home for a period of one year from the date of installation. All workmanship is guaranteed to be first quality. Should any defects due to faulty workmanship become apparent, Carpet Sense and Flooring Ltd. will correct the problem free of charge. Types of service provided at no extra charge under the terms of the warranty include remaking of seams which gap, ravel, or fray, restretching of carpet, repair of transitional moldings. Product defects are covered by the manufacturers warranty. This warranty covers only the installation provided by Carpet Sense and Flooring Ltd. This warranty does not cover damage caused by abuse, neglect, improper use, cleaning agents or by loose lay installation. Carpet Sense and Flooring Ltd. will warranty your labour for a period of one year from the completion of the installation. © 2010 Carpet Sense & Flooring Ltd.