Helpdesk -

By: The Business Computer Network  09-12-2011

BCNI Oakville Helpdesk services

How it works

BCNI technicans can resolve most issues with our remote control software. Provided your equipment has access to the internet our technicians can provide remote issue resolution. Our clients benefit with lower support incident costs and faster response times.

If issues can not be resolved with our remote helpdesk software,  BCNI technicians will arrange an on-site call to your offices.

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Other products and services from The Business Computer Network


Hardware & Software Sales -

Our sales professionals can assist and provide advice based on real world installation experience. BCNI Oakville is an authorized value added reseller of top-tier hardware and software. We will work with you to provide the right solution at the right price. BCNI solutions and authorizations include. Remote Access Servers and VPN Solutions.


Hosting - - hosting

With extensive experience in virtualizing our own data centre servers, we have seen the difference that virtualization can make both in hardware and resource requirements. An automated datacenter built on the production-proven VMware virtualization platform lets you respond to market dynamics faster and more efficiently than ever before.


On-site and remote IT services

Effectively BCNI becomes your external IT department, responsible for keeping the network and technology services available so that you can concentrate on running your business. A member of our technical team can utilize remote support tools that allow us to control your system remotely to correct most issues. Utilizing sophisticated remote monitoring tools and SNMP reporting BCNI can monitor issues. Remote and On-Site Server Support.


Services -

Our experienced sales team can assist you with sourcing hardware and software best suited to your requirements. BCNI Oakville offers enterprise level IT support services to Halton businesses. Server, software, firewall, workstation and notebook sales. BCNI Oakville are hosting and virtualization experts.


Website Development and Programming -

BCNI is able to leverage our extensive server skills to provide a complete result for business web design. BCNI builds sites on platforms such as.