POSS has recently made a new commitment to customer service. One
part of this commitment is increased visibility to our customers.
Poss feels that it is important to see our customers several times
per year. While visiting your plant we shall offer technical advice,
help align and evaluate parts, re-train and inform you of any
upgrades or applications that could help your business.
do not hesitate to contact us to find out when your representative
will be in your area. Reworks shall be expedited to decrease turnaround
time. Our customers have told us rapid turnaround of parts reworks
are imperative to keep up with production. We understand this
need so we have committed to return parts faster and still maintain
the usual high standards of rework and repair that Poss has always
has also committed to using the latest technology to aid in communication
and service to its customer base. The digital world allows for
a rapid response when and urgent situation arises. Poss will fully
utilize all of the latest technological options available however,
POSS shall NEVER replace personal, face to face visits with the
use of technology.