Welcome to our customer service page, where we hope to help you answer all of your questions and concerns.
Creating an account with us is a great way of personalizing your experience at TdotPerofrmance.com. By registering with us, you can also take advantage of using promotional codes on selected products and much more! It’s quick, easy, and completely secure. We welcome you to become a valuable member of our community!
TDotPerformance.com keeps history of all invoices and credits on record. This can give customers the opportunity to view the details of an invoice, store credit, or subscription. Please remember to create an account with us prior to using this feature.
Please take a look at our company policy page for more information on our company’s regulations such as return policies, best price etc. Our company policies are designed to best satisfy all of our customers equally with ethical business practices.
Shipping prices always depend on the parts ordered and the delivery location. All shipping prices displayed already include full insurance and taxes. If you are ordering a product not listed in our shipping destinations, feel free to contact us.
Don’t want to pay for shipping? Not a problem. You can use our Local Pick Up method to pick up your product through our local warehouse in Toronto. Please remember that not all of our products are available for pickup. See our Local Pick Up policy for more information.
We have a 20 day NO HASSLE return policy upon receipt (excludes FRP body kits and parts). All you pay for is the returned shipping cost of the item. We will not charge you restocking fee like other companies! After we accept your return, you will be issued a refund via the same payment method as you have originally used to place the order.
TDot Performance values the trust of all of our customers with any personal information shared. Any information obtained from our customers in the process of fulfilling orders will not be shared with any 3rd party companies.
None of our customers are charged customs or duties for any of our products! Canadian customers may be required to pay Canadian taxes on selective products available on our website. Please
for tax rates. Taxes are not charged to any International or American customers.