By: Subex Technologies  09-12-2011

Today’s complex business environment and tough competition are driving service providers to sharpen their strategic focus. To adapt to this growing pressure, many major players are shifting their focus from the operation of their networks to rolling out innovative, growth-driving services that differentiate their offering and provide them with a vital competitive edge. To make this shift successful, it is critical to find a partner to share the responsibility of designing, managing and operating this important component of your business.

With the background of supporting TIER 1 operator networks in North America, Subex is in a unique position to offer Network Support Services working closely with you across the life-cycle of your communication network to determine the optimum balance between your capabilities and our expertise.

Driven by the launch of new services, integration of new technologies, or consolidating or dismantling network elements, the salient features of Subex Network Support Services are:

  • Full-Lifecycle NETWORK SUPPORT
  • Multi-vendor & multi-technology support
  • Flexible Engagement Context
  • Global Expertise, Local Presence
Design Integrate & Deploy Operate & Maintain
  • Network management
  • Network and system architecture design
  • Network, systems and applications planning
  • Network monitoring and fault management
  • Network configuration and service provisioning
  • Network administration
  • Application management
  • Remote and onsite maintenance
  • Software Maintenance and release management
  • Network monitoring and fault management
  • Network configuration and service provisioning
  • Network administration
  • Application management
  • Remote and onsite maintenance
  • Software Maintenance and release management
  • Network Audit
  • Bandwidth Analysis
  • Network Performance Tuning
Multi-vendor & multi-technology support:

In step with your business requirements & network environments, Subex services provide network support for multiple services across multiple technologies and network elements. Subex supports network elements from vendors like CISCO, Juniper, Lucent, Alcatel, Nortel etc. and technologies including FR, ATM, IP, MPLS, IPeFR, and IPeATM etc.

Flexible Engagement Context:
Project-based operational support On-going operational support
  • Network Change Management
  • Services provisioning
  • Traffic Provisioning
  • Traffic relocation
  • Network Management & Administration
  • Application Hosting & Administration
  • Network Monitoring
Global Expertise, Local Presence

Subex’s Network Support Service Partnership is backed by dedicated consultants bringing customers the full benefit of our extensive global expertise and clear understanding of local needs. This highly integrated, global service organization consists of hundreds of CISCO certified specialists strategically located closer to the customers. This highly qualified team assists customers in:

  • Capacity management: maintaining accurate and real-time visibility of their network resources, configuration and capacity
  • Performance management: maximizing the reliability and availability of network resources and services through full monitoring, security surveillance and administration management of the network
  • Network change management: minimizing risks during network migration and introduction of new technologies by providing targeted, appropriate operational support
  • Provisioning management: operational support for creating or modifying traffic paths to deliver new services or serve new customers, traffic relocation and traffic provisioning
  • Perform network testing, network connectivity tests and associated test related activities
  • Troubleshoot the network, network elements and manage the fault management process
  • Perform Install, Move, Add, Change (IMAC) activities
  • Project Implementation Management activities

Other products and services from Subex Technologies



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Such Data Source Integration is often an involved activity, traditionally requiring fresh custom code to be written each time there is a new element in the system, only to be abandoned the moment there is a system overhaul or a platform migration. In addition to efficient data storage, data access & data synchronization, very often there is a need for data transformati& data enrichment to suit application interoperability & up-gradation needs.



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