Key Benefits of Vigilant’s Oracle Hosting Service
Combining Certified (SAS-70 Type II, ISO 27001/27002) State-of-the-Art Data Centers, COBIT & ITIL Best Practices and In-Depth Oracle Expertise, Vigilant provides a unique solution for Oracle Hosting for Oracle Database, Oracle Business Intelligence, Oracle Applications and Oracle Fusion Middleware deployments.
Unlike many Oracle Hosting companies, Vigilant assigns dedicated, senior-level technical staff (including both Primary and Secondary team members) to each individual customer. This alternative to the impersonal call-center/call queue model used by other vendors allows us to develop the in-depth knowledge of our customers systems, their business and overall needs that ultimately results in a much higher level of service and client satisfaction than is possible with any other approach.
Guaranteed SLAs and 24 x 7 x 365 Support
Vigilant provides a complete range of Oracle Hosting Services, including software installation and configuration, application deployment, upgrades, patches and comprehensive operational support with guaranteed SLAs and available 24×7x365 coverage. Once initial deployment has been completed, Vigilant leverages our custom-developed system management tools to continually monitor all key system components. This includes server infrastructure, UNIX, Linux and Windows-based Operating Systems, Applications, Database Servers and Middleware (Web Servers, J2EE Application Servers, Portals, Integration Engines, ESBs, OLAP Servers, BPM Engines and any other required components). Operational and performance data captured by this monitoring technology is transmitted to Vigilant’s Managed Services Centers in Michigan and Toronto via secure network connections while also being logged for review and historical reporting through the use of a Web-based Administration Console by IT or other authorized users.
A Proven Oracle Hosting Alternative to Oracle On-Demand
With over ten years experience delivering comprehensive Managed Services for Oracle-based environments, Vigilant has successfully helped both national, Fortune 500 and mid-market customers realize the significant benefits of a hosted deployment including reduced costs, faster time-to-market and simplification of their IT environments.
To learn more about Vigilant’s Oracle Hosting services, we invite you to contact us or call 888-209-9424.