TimelessMIND Enterprise Configuration Manager (ECM) Platform makes organizing your business a breeze. All business processes utilize and feed into Configuration Management, but it is more than a simple registry of physical assets; it includes documentation, service level agreements, service catalogs, warranties and knowledge. ECM enables the enterprise to manage the evolving relationships of those assets with customers, internal departments and locations, other organizations and external suppliers through the development of management software.
TimelessMIND offers a complete array of services to ensure proper cataloging of documentation on company assets. This information becomes functional for the user once implemented in the ECM database and can be tracked and changed to support the best initiatives of the company.The TimelessMIND Enterprise Configuration Management Platform is made up of many services that we offer to customers either on their own or packaged as the TimelessMIND ECM Platform. Services include: Service Management, Customer Relationship Management, Provisioning, Asset Management and Volunteer Management.