Lift North America Service

By: Lift North America  09-12-2011
Keywords: Trucks, Material Handling, Material Handling Equipment

Here at Lift North America , we strive to offer you the best service and the most diverse equipment selection. Our staff are knowledgeable about our equipment and understnad how to serve you best. Whether you are looking to buy or sell, our staff will always be there to help you with a smile. We know warehousing In addition to having one of the largest selections of Reach Trucks, Order Pickers and Walkie Pallet Trucks, we offer expert application assistance to help you plan or redesign your warehouse. Call Toll Free - 1 888 305-3331 “We service and supply parts for all major brands of forklifts” Meet our Team Copyright 2011 Lift North America We provide 24/7 and after hour service Service is our core business.  We have built a reputation on being a; "Good company to deal with".  Referrals and customer service is what drives our business.  We have assembled a trusted group of mechanics who look after your equipment as if it were their own.  They are versed on various makes and models as well as able to work on sweeper scrubbers and scissor lifts.  Regardless of make we can fix it. Our Parts and Service Department is headed up by Len Graham.  Len has been in the industry for over 30 years.  His knowledge in sourcing parts is unparallel.  As a result our customers enjoy a cost saving component that most of our competitors simply cannot offer.  We are proud to offer same day service response times within the GTA.  Vans are dispatched from our head office in Mississauga.  We have satellite service depots in Cambridge and Whitby.  Our fully equipped and licensed shop is capable of handling equipment as large as 30,000 lbs in lifting capacity.  Rental trucks are readily available.  For customers enrolled in our maintenance program loaner equipment is available on quoted shop jobs of $1,000.00 or more. As mandated by the "Ministry of Labour" Forklift Trucks must be "Safety Certified" annually.  We not only offer this service but track due dates.  Customers in our system are contacted and notified that their safeties are coming due.  An appointment is then made and mechanic dispatched. Our maintenance program commonly referred to as; "Preventative Maintenance" or "Operational Maintenance" on equipment is a cost saving service customers can hire.    Once again the "Ministry of Labour" legislates that material handling equipment receive regular maintenance and be in good working order.  For electric equipment that would involve; inspection of braking components, hydraulic fluids and filters, grease, motors pumps and various other check points as noted on our "Inspection Form".  For IC trucks we would also include all other fluids and breathers.  Please see OM forms used by mechanics to fully illustrate the complete service coverage.  Depending on application demands it is recommended PM's/OM's be completed every 250 hrs of usage or 3 months.  Once the service has been completed the customer is issued a detailed report outlining repairs rendered and recommendations.  Costs are also tracked and quotes generated where requested.  OM scheduling is tracked in- house.  Customers are notified as to when the next one is due.    Lift North America believes good communication leads to strong customer relations.  Our mechanics make a point of showing the customer why the breakdown occurred and what is required to fix it.  off for approval.  Our service team is readily available and can be easily reached.    We have a lot to offer our customer base.  In a market with so many options one may ask why Lift North America?  The answer is simple, because we are good at what we do and we care.  For service quotes or inquires contact our service department:  1-888-305-3331 Service
The information in this article was current at 06 Dec 2011

Keywords: Application Assistance, Material Handling, Material Handling Equipment, Order Pickers, Trucks,