AUDITS & INSPECTIONS
GET READY FOR YOUR AUDITS!
way your suppliers have the assurance that your products are safe and meet the
agreed specifications or quality, is to have an assessment of your programs by
someone independent of your operations. The assessment would usually occur
annually, but vary in depth and duration (from a GMP through certification to
GFSI standards) based on the customers’ expectations. Your continued business
with that customer and the success of your organization hence largely depends
on the outcome of these audits.
with the best Quality personnel on board, an audit would point out deficiencies
in your program, largely because personnel get accustomed to the work
environment, and the drive for change and continual improvement is lost after
some time. Besides, Quality personnel have to continually manage day to day
challenges arising from your operations, and do not have the time to step back
and reflect on the best course of action for continual improvement. So why wait
for the negative audit results that may affect your business to react. Use one
of our experienced auditors to assess the adequacy of your programs against the
same audit criteria and determine your readiness for an audit. The
certifications of our auditors include and are not limited to:
five distinct levels of service in the auditing division:
1. Gap assessment & Audit preparation
2. Internal audits (First party)
3. Management Review
4. Supplier audits (Second party)
5. Certification audits (Third party)
refer to the following sections below for further details.
1. GAP ASSESSMENT & AUDIT PREPARATION
a quick way for you to determine your level of compliance with respect to an
audit criteria or international standard. An experienced auditor will conduct
an assessment similar to your customer or certification audit, and help you
identify areas for improvements.
we aim to provide value adding services while performing the gap assessment;
Instead of simply listing the non-conformities as would be the case in an
audit, we would help you:
your strengths and best practices
the root causes of the deviations
establish an action plan for closing the deviations,
and prevent them from recurring
identify any additional resources required
identify support systems that require improvement,
such as communication, training, or even demonstration of management commitment
Based on the outcome of the gap assessment, you may
require additional support in closing the gaps, such as review of programs,
building improvement, procedure development, additional training or qualified
We offer assistance in audit preparation in the
GMP, Quality Assurance, Allergen management, food
HACCP verification audit
CFIA registration for export
Warehousing and Distribution practices
Internal audit to GFSI certification (SQF, BRC
& ISO/FSSC 22000)
Customer audits, such YUM, McDonald, Burger King,
Costco, Schwann, ConAgra, etc.
Personal Care and Pharmaceutical products audit
Investigative audits further to multiple complaints,
or recent recall
2. INTERNAL AUDITS (FIRST PARTY)
All food safety management systems (GMP,
HACCP, SQF, BRC, ISO and customer audits) require that regular internal audit be
conducted to effectively assess the adequacy of your programs, through monthly
inspections and a thorough annual review of the entire system. As senior
management member, you also want to ensure that you obtain returns on those
regular investments made, and audits are excellent tools to keep track of
progress or continual improvement.
The challenges are that, it takes an
enormous amount of time to audit all areas of the facility on a monthly
basis. Personnel must be trained in internal auditing, and must be independent
of the function being assessed.
Monthly visits to monitor effectiveness of programs
Involvement of your supervisors who routinely complete
standard checklists, and the same checklists used by our auditors to verify the
adequacy of monitoring.
Gaps identified would be communicated to a management
representative at the end of the audit.
We would assist in establishing an action plan,
which will be reviewed for completion and adequacy on successive audits. A long
term corrective action plan would be established to prevent recurrence. This
would enable us to help you identify root causes, and establish sustainable
Staffs observed not complying with standards are coached
on the job.
Completed checklists would be scored to produce
trends, which may serve to benchmark different departments or business.
Trends would be prepared to identify areas of
improvement at the organization level, as well as focus areas for improvement.
Samples may be collected during these monthly
inspections to confirm the safety of the products. We will provide prompt and
vital advice how to handle any positive results.
Semi-annual system audits to verify programs
are adequate, which would be similar to an audit from an external source. This
would include interview of personnel and management, direct observation of
practices, review of documents and records, and follow up on any regulatory
3. MANAGEMENT REVIEW
Food safety and quality management systems require
that the management review the adequacy of programs in place, so as to enable
continual improvement. Along with internal audits, management review determines
the sustainability of your programs in place.
This review is different from routine operational
meetings that review daily challenges and progress, but a complete review of
all data and trends compiled during the year, and suggest improvements.
We would work with your teams, assist them
identifying and trending key performance indicators, which would then be
assessed by our experts and reviewed by your management team. We would involve your
management in reviewing gaps identified during the year, adequacy of
improvements brought about, updates in legislations, and challenging programs
4. SUPPLIER OR CO-PACKER AUDITS (SECOND PARTY)
and co-packer monitoring is a key factor in reducing customer or consumer
complaints, returns, rework, products on hold, and even a recall that could
affect your brand and the survival of your business.
have a large number of suppliers or affected by inconsistency and challenges
from your suppliers, we could operate as second party auditors, being your eyes
and ears, to assess your specific requirements at suppliers’ locations.
off-site? Research shows that a large number of returns and complaints are
caused by poor warehousing and distribution practices. It is essential to know
whether all the efforts and controls invested at your facility and not wasted
while the products are stored off-site at a leased warehouse, or in transit.
used co-packers, you have the ultimate responsibility of products they
manufactured, since they manufacture under your brand. It is hence vital to
assess and monitor the adequacy of their programs. We would tailor our services
based on your needs, which could include:
of an audit program, defining the expectations and frequency of the audits (based
on the risk factor of the commodities and performance of the suppliers).
supplier or co-packer audits
their performance through a standard audit tool
and assist your suppliers or co-packers in complying with your specifications
audit performed could include initial certification and routine surveillance
audits, based on the following criteria:
and Distribution practices
audit to GFSI certification (SQF, BRC & ISO/FSSC 22000)
audit further to multiple complaints, production issues, or recall
5. CERTIFICATION AUDITS (THIRD PARTY)
independent auditors maintain their certification, and assist Certification
Bodies in conducting initial certification and regular surveillance audits.
contact us for further details.
This is a non-exclusive list of what we can offer:
We do not like to offer generic solutions, since every business operation is
unique. Please feel free to email () and
tell us how we could assist. Please visit our website, , for further details about
our other services.