Your home comfort system contains more than 100 important components. When things go wrong you want it fixed right and as cost effectively as possible.
A real live person will answer your call (even at four in the morning) and help you avoid a service call by running through a quick do it yourself checklist. If the problem can’t be solved over the phone one of our licensed HVAC technicians will be dispatched immediately to diagnose the problem.
Each of our technicians have taken part in a five-year apprenticeship program and graduated from a public or private HVAC Institute. They also attend regular factory training sessions and technical skills training programs.
Your Encore Technician will be neat in appearance, careful of their speech in your home and will above all respect you, your property and your family.
With Encore you can enjoy the piece of mind that comes from knowing that the technician in your home has passed an independent educational and criminal background check.
When you call us to your home we will arrive ready for any heating or cooling problem. Our trucks are stocked with the parts necessary to fix most common problems. The diagnostic fee is a flat fee regardless of how long it takes to discover the problem. Your entire system will be checked and tested.
When your technician has identified the problem, he/she will clearly explain what the problem is, what your options are and which components can be repaired or must be replaced.