Services - BVB Consulting Inc
Technical Support, Crm, Customer Relation Management
Customer Relation Management, Call Centres, Sales Automation
BVB Consulting has extensive expertise and top-notch consultants
as well as Siebel7 & Siebel2000 eBusiness Certified)
in deploying customized, flexible, cost-effective
CRM solutions using industry leading CRM tool
Siebel (www.siebel.com) in following business area:
- Customer Relation Management
- Call Centres
- Customer Service Automation
- Sales Force Automation
| Custom Client Server Application Development |
BVB Consulting has proven track record for delivering
complex, integrated, custom client server applications for
insurance, brokerage, banking, goverment agencies, retail business needs.
Some of the tools / programming languages used:
- Siebel CRM [System Arch, Tools, EIM, Workflow / Assignment Mgr]
- Actuate Reports
- Microsoft Visual Basic, SQL Server
- Centura SQL Windows/32
- ASP, Java, Visual Age, Perl
| Siebel Training / Coaching |
Providing tailored training / professional upgrade for your staff.
Improve productivity of your staff by fine-tuned training plan.
Knowledge transfer in Siebel areas relevant to your application / environment.
Helping your staff get up to speed quickly and avoid known design and build pitfalls.
| Data Warehousing |
Providing tools for decision makers.
Turn Data into Information used to drive business decisions.
Calculate multi-dimensional cubes. Use customized reports developed in
Seagate Crystal Reports or Cognos PowerPlay to see required data effectively.
| System Integration |
Interconnecting Client Server/
Legacy MainFrame / Office Automation / Internet
| Web Site Design and Implementation |
Helping clients establish presence on the Internet, and maximize
benefits of doing business on-line.
| Technical Support |
Supporting critical business applications. Everyday example:
One application BVB Consulting Inc has enhanced and migrated to
SQL Windows32, MS SQL Server, ActiveX environment is processing
over hunded millions of dollars a month. And we are able to
provide efficient and timely technical support in case of any additional needs..
, Customer Relation Management
, Technical Support