Hyperion EPM Managed Support Services

By: Astral Tech  20-05-2014
Keywords: EPM Managed Support Services

AstralTech Managed Services ensures that you get maximum value out of Oracle Hyperion Applications. With AstralTech Managed Services, you can maximize the value of your IT organization by letting your staff focus on high-value activities while AstralTech Oracle experts maintain your Oracle Hyperion software. AstralTech Managed Services delivers the following core services designed specifically for Oracle Hyperion: • Software management – Uses a closed loop process with Oracle experts to solve customer problems quickly, along with root cause analysis to avoid problems altogether • Security management – Manages the security tools, processes, and precautions that protect the privacy and security of customer data and solutions • Service level management – Provides a service-desk escalation process, meets service levels, and then measures and reports results directly to customers • IT governance – Provides a practice director to work closely with customers, resolve problems, plan and execute changes, and keep customer IT solutions aligned with the business

Keywords: EPM Managed Support Services

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Oracle Hyperion EPM Consulting

Oracle Hyperion EPM solutions provider in Toronto, Ontario, Canada.