Accessible Printing manages your outsourced program with intense focus on performance metrics, consistent adherence to policies and procedures, and a relentless commitment to exceeding your expectations.
At the outset of a relationship with your organization, Accessible Printing assigns a dedicated transition team of professionals to capture all processes and requirements and fully document implementation details. One
of Accessible Printing's competitive advantages over any of its
rivals is that Accessible Printing maintains client liaison
through its Canadian industry professionals. We will also
ensure that our project managers participate actively in our
client-driven activities. Our project team meets regularly with
our clients via conference calls and focus groups throughout
implementation and after the program is stabilized.
The Client Service Manager
Accessible Printing Canada-based client service manager is assigned to provide management of every aspect of a client program. This person is essentially the team captain or quarterback. Your client service manager outlines and flows all program parameters and tasks, coordinates and consults on training material, provides oversight of all information technology and database management functions.Your client service manager ensures that all aspects of a project run flawlessly, including reporting, file transmissions,
monitoring, complete adherence to client specifications, requirements and performance goals. In addition to this support,
your client service manager evaluates and analyzes project statistics and schedules.